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Premire Pro CS6 crashes every time I multitask away from it

 
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starpause
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 3

PostPosted: Sat Jun 15, 2013 7:04 pm    Post subject: Premire Pro CS6 crashes every time I multitask away from it Reply with quote

Just like the topic says, every time I swtich to another application besides Premire Pro CS6, the application freezes/crashes. I get the following error message:

Adobe Premire Pro CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is availible.


Windows 8 machine w/ a Matrox MX02 connected.

Posted the same question over at the Adobe forums and got the classic ask someone else response Rolling Eyes so here I am http://forums.adobe.com/message/5412293
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starpause
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 3

PostPosted: Sat Jun 15, 2013 7:05 pm    Post subject: Reply with quote

Matrox MTX.utils Version: 7.3.0.1822
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nick@pangolinproductions.com
(MXO2 Mini with MAX)




Joined: 04 Jul 2005
Posts: 6

PostPosted: Mon Jun 17, 2013 5:31 am    Post subject: Reply with quote

i had the same issue - seems to have gone away, possible to do with updating my Quadra graphics drivers?
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Matrox_Support_Sam
(Moderator)

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Joined: 04 Jul 2005
Posts: 6881

PostPosted: Mon Jun 17, 2013 8:57 am    Post subject: Reply with quote

Please note the Mtx.utils software does not officially support Windows 8. Currently, only the Mtx.utils 7.1.0.1294 software drivers provide beta support only for Windows 8 64-bit.
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Sam
Matrox Video Technical Support
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nick@pangolinproductions.com
(MXO2 Mini with MAX)




Joined: 04 Jul 2005
Posts: 6

PostPosted: Tue Jun 25, 2013 4:17 pm    Post subject: Reply with quote

i'm running Win 7 btw
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Matrox_Support_Sam
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Joined: 04 Jul 2005
Posts: 6881

PostPosted: Tue Jun 25, 2013 4:39 pm    Post subject: Reply with quote

Thanks for the update. The NVIDIA graphic card update may have been it!
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Sam
Matrox Video Technical Support
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