MXO2 2.0 Calibration Settings Workaround

Matrox_Support_Joe · Site Admin Joined: 04 Jul 2005 Posts: 3323

What follows is a temporary workaround while we work to resolve this issue in a future driver release.

For users who have not yet upgraded to Matrox 2.0 software, it is advised to first calibrate your HDMI monitor with the current version. Then, when uninstalling this driver, do NOT delete the Matrox System Preferences when prompted. This will retain the HDMI calibration settings when you install the new Matrox 2.0 software.

For users who have already upgraded to Matrox 2.0 software, they will have to first uninstall the Matrox 2.0 software and reinstall a previous software version like 1.9.1 (just to allow the monitor to be calibrated). Then follow the instructions above.

We sincerely regret any inconvenience it may have on our customers.
_________________
Regards,
Joe
Matrox Video Technical Support

Matrox_Support_Joe · Site Admin Joined: 04 Jul 2005 Posts: 3323

The calibration issue has been solved. An updated version of the driver is now available for download.

Link to download site: http://www.matrox.com/video/en/support/downloads/

The new version number is 2.0.0.0149. Please follow the proper procedure for uninstall/reinstall as outlined in the user guide.

Thank you all for your patience.
_________________
Regards,
Joe
Matrox Video Technical Support