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Pre-Purchase for Matrox MXO2, MXO2 LE and MXO2 Rack
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[quote="ffcmatrox"]I have already registered my Matrox Monarch HD and have a username and password but it says it is incorrect.[/quote]
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Customer Care
----------------
Announcements
Supported Third-Party Applications
Pre-Purchase for Matrox MXO2, MXO2 LE and MXO2 Rack
Pre-Purchase for Matrox MXO2 Mini
Pre-Purchase for Matrox Mojito MAX
Pre-Purchase for Matrox MXO2 Dock
Pre-Purchase for Matrox Mojito 4K
[MAC OS] Technical Support
----------------
Known Issues and Solutions (READ ONLY)
MXO
MXO2 Dock
MXO2 Family and Mojito MAX with Adobe CC 2015 (Mac)
MXO2 Family and Mojito MAX with Adobe CC 2014 (Mac)
MXO2 Family and Mojito MAX with previous versions of Adobe (Mac)
MXO2 Family and Mojito MAX with Avid Media Composer Family (Mac)
MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)
MXO2 Family and Mojito MAX with FCP X and Compressor (Mac)
[WINDOWS PC] Technical Support
----------------
Known Issues and Solutions (READ ONLY)
MXO2 Family and Mojito MAX with Telestream Wirecast (Windows)
MXO2 Family and Mojito MAX with Adobe CC 2015 (Windows)
MXO2 Family and Mojito MAX with Adobe CC 2014 (Windows)
MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)
MXO2 Family and Mojito MAX with Avid Media Composer Family (Windows)
Mojito 4K with Adobe CC (Windows)
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<table border="0" cellpadding="3" cellspacing="1" width="100%" class="forumline"> <tr> <th class="thCornerL" width="22%" height="26">Author</th> <th class="thCornerR">Message</th> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>Matrox_Support_Joe</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/mxo/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Wed Mar 28, 2018 8:37 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Your forum access should be fixed. Please try and logging in and let me know if you still encounter any issues.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/mxo/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>Matrox_Support_Joe</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/mxo/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Wed Mar 21, 2018 10:14 am<span class="gen"> </span> Post subject: </span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">Hi. We are resolving your forum access. I will post an update in this thread when the issue is resolved. <br /> <br />With which product do you require assistance? If you need help with your Monarch HD, please email us at <a href="mailto:monarchhdsupport@matrox.com">monarchhdsupport@matrox.com</a></span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/mxo/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row1"><span class="name"><a name=""></a><b>ffcmatrox</b></span></td> <td class="row1" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/mxo/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Thu Mar 15, 2018 12:06 am<span class="gen"> </span> Post subject: Re: I can't log into the forum</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody"></span><table width="90%" cellspacing="1" cellpadding="3" border="0" align="center"><tr> <td><span class="genmed"><b>ffcmatrox wrote:</b></span></td> </tr> <tr> <td class="quote">I have already registered my Matrox Monarch HD and have a username and password but it says it is incorrect.</td> </tr></table><span class="postbody"> <br /> <br />I can easily log into my account but cannot log into the forum.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/mxo/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> <tr> <td width="22%" align="left" valign="top" class="row2"><span class="name"><a name=""></a><b>ffcmatrox</b></span></td> <td class="row2" height="28" valign="top"><table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr> <td width="100%"><img src="templates/mxo/images/icon_minipost.gif" width="12" height="9" alt="Post" title="Post" border="0" /><span class="postdetails">Posted: Thu Mar 15, 2018 12:06 am<span class="gen"> </span> Post subject: I can't log into the forum</span></td> </tr> <tr> <td colspan="2"><hr /></td> </tr> <tr> <td colspan="2"><span class="postbody">I have already registered my Matrox Monarch HD and have a username and password but it says it is incorrect.</span></td> </tr> </table></td> </tr> <tr> <td colspan="2" height="1" class="spaceRow"><img src="templates/mxo/images/spacer.gif" alt="" width="1" height="1" /></td> </tr> </table>
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