Matrox Mode Timeline XDCAM EX Sequance

[ArrMn]

Is very slow response (scrubbing, start play..)
on XDcam EX Sequence and files.
Same Files on Adobe XDcam Sequence work fine..response is fast.

SD Sequence and SD Files work fine Fast response.

Using CS5.02 with Mtx.Utils 5.1.2.18

win7 ultimate, SP1

Asus p6t,I7 920, 12G RAM, GTX470
Matrox RTX2 LE

[rblezer@home.nl]

Hi,

check if you database pionts to a Raid 0 (stripeset) or other multi disk array. You find this in Edit> preferences >media > database. Piont it to a singel disk.

richard Blezer
www.mxo2.nl

[ArrMn]

If I copy everything to a none matrox sequence, works fine

[rblezer@home.nl]

Exactly. That's is true.

[rblezer@home.nl]

Hi,

Thats it exactly. Only on a matrox preset this problem exists.

Richard
www.mxo2.nl

[Matrox_Support_Sam]

Hi ArrMn,

Have you tried the suggestion from rblezer@home.nl? Did this help?
_________________
Regards,
Sam
Matrox Video Technical Support

[ArrMn]

Hi,
I did try that, still doesn't work as
regular adobe timeline.
Thanx for reply.

[ArrMn]

Would like to know if every1 has the prob, or just my system need to
be fixed.
rblezer@home.nl wrote that is having same prob.
Thanx

[Matrox_Support_Sam]

Hi,

Are you running the latest Windows updates, and system BIOS, chipset, audio and graphic card driver updates?

Did you make sure to unblock Mtx.utils exe file and turn off UAC before running the RT.X2 installer?

When importing the XDCAM EX files in Matrox sequence, are the files yellow or red barred?

There may be a slight delay (~1sec) when starting a playback to clips in Matrox sequence when compared to native Adobe sequence. Is this what you are seeing?
When playing out in a Matrox sequence, there is also overhead involved in actually outputting the video through the RT.X2. Native Premiere is only outputting on Program window, although you can compare in native Adobe XDCAM EX sequence by setting it up to output to a 2nd monitor connected to the system video card.

Please let us know your results.
_________________
Regards,
Sam
Matrox Video Technical Support

[ArrMn]

Timeline isnt yellow or red.

[Matrox_Support_Sam]

Hi,

Thanks for the update. Can you give us additional feedback based on questions in previous reply?
_________________
Regards,
Sam
Matrox Video Technical Support

[ArrMn]

Everytng is update,
Done Uac, unblock.
Tried SD material on the same timeline, scrubs just fine.

[Matrox_Support_Sam]

Hi,

Is the NVIDIA GTX 470 running with CUDA GPU acceleration in Premiere?
Are you running the latest graphic card drivers?
Has this NVIDIA card been unlocked for use with Adobe CS5?

Are the XDCAM EX spanned or split files?
Are you importing the files individually using File > Import in Premiere, or using Premiere's Clip Browser?

As mentioned, there is a slight delay when starting a playback to clips in Matrox sequence when compared to native Adobe sequence. Is this what you are seeing?
_________________
Regards,
Sam
Matrox Video Technical Support

[ArrMn]

I did try everything. I guess
It is how it supposed to work.
The scrubbing is just not convenient, start is OK.
Interesting, on same system (have double boot),
CS3 plays, scrubs same EX files just fine...would work on CS3, but
it hungs on importing on some files. CS5 opens them with no prob...
Im importing BPAV folder.

[Jeff]

You will get the best results by using the Adobe Media Browser to import tapeless video clips. Should be found at lower left, a tab by "Effects". You can search there to the correct folder until it shows the actual video clips, then import them from there, rather than using "File > Import".

We did have a customer with XDCAM EX issues in CS4, and changing the import method resolved his issues.

Also, when copying files from media card to hard drive, copy the WHOLE WORKS straight over, do not change the file structures or anything. I don't recommend Sony Clip Browser utility either, just Copy/Paste card contents over to edit hard drive directly.

Jeff Pulera
Safe Harbor Computers