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Guest
(RT.X2)
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 Posted: Tue Jun 28, 2011 6:11 pm Post subject: rtx2 adobe cs4 video panel doesn't play, just still image... |
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while running matrox rtx2 on Adobe Premier Pro CS4 v2.4.1....the small preview screen in the right-hand corner doesn't play (just a still image from where the video starts, while my dual screen video output runs fine. then when i pause the video - the new still image is where i pause the video from.
any help?
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Matrox_Presales
(Moderator)
Joined: 04 Jul 2005
Posts: 784
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| Posted: Wed Jun 29, 2011 8:38 am Post subject: |
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I will move this to the tech support forum.
regards,
JD
Customer Care |
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Matrox_Support_Sam
(Moderator)
Site Admin
Joined: 04 Jul 2005
Posts: 4109
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| Posted: Wed Jun 29, 2011 1:31 pm Post subject: |
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Hi,
Can you specify your system specs? OS, motherboard, graphic card etc?
Are you running the latest update and drivers for your system and graphic card?
What RT.X2 driver version are you running?
Can you try moving Premiere program to primary monitor of the dual setup and see if this helps?
Please let us know your results.
_________________
Regards,
Sam
Matrox Video Technical Support |
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