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MX tools will not install

 
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jscormier
(RT.X2 SD)




Joined: 04 Jul 2005
Posts: 3

PostPosted: Wed Dec 09, 2009 6:03 pm    Post subject: MX tools will not install Reply with quote

I am getting an error when installing mx tools for my rtx2sd. The error message says that i need cs4.0.1 prior to installing mx tools. I have updated cs4 to the 4.1.0 . I am running a validated machine for matrox, with vista 64bit, 6gb ram, phenom amd x4, nvidia geforce 7600 1 gb, with no luck getting this to work.

I just uninstalled the sp2 for vista, and have searched through all the forums.

Please help!
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jscormier
(RT.X2 SD)




Joined: 04 Jul 2005
Posts: 3

PostPosted: Thu Dec 10, 2009 12:41 pm    Post subject: Fixed MXTools Reply with quote

Well after trying the cs4 script with no avail, and rolling back from sp2 to sp1 vista, I have victory. I reinstalled Premier Pro and before opening it I ran the update to 4.0.1, and it worked. I was able to install the mx tools software, and adobe now has the matrox settings in it.

Hope that helps someone!
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 4109

PostPosted: Thu Dec 10, 2009 1:37 pm    Post subject: Reply with quote

Hi,

Glad to hear your issue is resolved.
Thanks for the update and feedback.

Regards,
Sam
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