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10.7.5 oops or something else?

 
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CHRIS M
(MXO)




Joined: 04 Jul 2005
Posts: 3

PostPosted: Thu Nov 08, 2012 12:47 pm    Post subject: 10.7.5 oops or something else? Reply with quote

Have I goosed myself? I mistakenly upgraded to Lion OSX 10.7.5 and now the Matrox MXO is not recognised. And if I force refresh in FCP it flicks on and off (not the Matrox light I hasten to add, but the the refresh).

Is this because of 10.7.5?

If so, any idea of a timeline to update software for fix or ought I to be looking to reinstall 10.7?

If not any other ideas?

cheers,

Chris


(Old Skool!) Mac Pro 1.1
Processor 2 x 3 GHz Dual-Core Intel Xeon
Graphics ATI Radeon HD 5770 1024 MB
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6879

PostPosted: Thu Nov 08, 2012 2:56 pm    Post subject: Reply with quote

Hi Chris,

The MXO has not been tested or certified with Lion OSX 10.7.5.
To confirm, are you running the latest MXO software version 2.2?

Did you perform OSX upgrade while MXO software/hardware was installed?
Did you try uninstalling and reinstalling the MXO software?

If you decide to reinstall 10.7 OSX, please make sure to remove Matrox hardware/software beforehand.
_________________
Regards,
Sam
Matrox Video Technical Support
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