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MAX Exports and Encore CS6

 
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Alan Craven
(MXO)




Joined: 04 Jul 2005
Posts: 172

PostPosted: Fri Jun 08, 2012 12:44 pm    Post subject: MAX Exports and Encore CS6 Reply with quote

I suspect that I have missed something somewhere, but I cannot find the answer to this question.

Has the problem with MAX exports over 3GB crashing Encore been resolved with the new versions of Encore and Matrox drivers?
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Andrew Smith
(MXO2 with MAX)




Joined: 04 Jul 2005
Posts: 999

PostPosted: Fri Jun 08, 2012 4:19 pm    Post subject: Reply with quote

Haven't seen any info on that one yet. Not a peep.

There has got to be someone who has done the upgrade who could test and/or comment.

Andrew
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Alan Craven
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Joined: 04 Jul 2005
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PostPosted: Sat Jun 09, 2012 1:38 am    Post subject: Reply with quote

Thanks, Andrew - but you were my best hope for a definitive answer!
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Andrew Smith
(MXO2 with MAX)




Joined: 04 Jul 2005
Posts: 999

PostPosted: Sat Jun 09, 2012 2:05 pm    Post subject: Reply with quote

LOL. I'm hoping to upgrade to CS6 in two to three weeks time. Could always find out then.

Surely there must be somebody else who has upgraded to CS6 and can test this one.

Andrew
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Alan Craven
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Joined: 04 Jul 2005
Posts: 172

PostPosted: Sun Jun 10, 2012 12:48 am    Post subject: Reply with quote

Thanks, Andrew.

Surely someone in Matrox must know? The problem is not mentioned in the Release Notes, and one section does mention using MAX generated files with Encore - unstated version, but one should assume CS6.
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Matrox_Support_Sam
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Joined: 04 Jul 2005
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PostPosted: Mon Jun 11, 2012 3:39 pm    Post subject: Reply with quote

Hi Alan,

The 3GB MAX Blu-Ray file limit issue should be resolved with latest Encore CS6 release.
Please let us know if you encounter any issues.
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Sam
Matrox Video Technical Support
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Alan Craven
(MXO)




Joined: 04 Jul 2005
Posts: 172

PostPosted: Tue Jun 12, 2012 12:44 am    Post subject: Reply with quote

Thanks, Sam.

I am holding off upgrading to CS6 until I am sure that the Encore issue is resolved.

As I am happy with the performance of CS.5 with the new drivers, there would be no point upgrading if this is still an issue. Particularly as I would lose the real-time Matrox colour correction, which I prefer to the Adobe Colour correctors.
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Matrox_Support_Sam
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PostPosted: Tue Jun 12, 2012 10:47 am    Post subject: Reply with quote

Thank you for your feedback. Various tests were performed in house and Encore CS6 seemed to import the files well.
Please let us know your feedback once you upgrade to CS6.
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Sam
Matrox Video Technical Support
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Alan Craven
(MXO)




Joined: 04 Jul 2005
Posts: 172

PostPosted: Wed Jun 13, 2012 1:36 pm    Post subject: Reply with quote

Thanks, Sam,

all is well now. I can import a 45 minute h.264 created using CS5.5 and it operates perfectly. I have not had time yet to create a MAX file using the new software and drivers, but I am sure there will be no problem.

Now to see if Adobe have delivered on their promise of working Blu-ray Chapter Play lists with CS6!
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Matrox_Support_Sam
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PostPosted: Wed Jun 13, 2012 1:38 pm    Post subject: Reply with quote

Thanks for the update Alan. Glad to hear things are working well so far. We will lock this post but please let us know if you need further information in the future.
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Sam
Matrox Video Technical Support
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Andrew Smith
(MXO2 with MAX)




Joined: 04 Jul 2005
Posts: 999

PostPosted: Wed Jun 13, 2012 10:45 pm    Post subject: Reply with quote

Warm fuzzies all 'round, eh?

Andrew

PS. You forgot to lock the post. Razz
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Matrox_Support_Sam
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PostPosted: Thu Jun 14, 2012 8:52 am    Post subject: Reply with quote

Thanks for the heads up Andrew Smile
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Sam
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