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MC6 on Snow Leopard -- MX02mini not available...?

 
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johnjnicholls
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 10

PostPosted: Mon Dec 05, 2011 6:55 pm    Post subject: MC6 on Snow Leopard -- MX02mini not available...? Reply with quote

Hey All -- I just upgraded to MC6 however I didn't upgrade the OS (I had to downgrade from Lion to Snow Leopard).


...is there something I'm not seeing in MC6? I don't have the video output tool option... the driver from Matrox that supports MC6 is Lion only.

....ideas?

**** major issues when using Lion on my MacPro so upgrading to Lion is REALLY not an option for me -- especially during my current project ****
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wolfgang
(MXO2 with MAX)




Joined: 04 Jul 2005
Posts: 75

PostPosted: Tue Dec 06, 2011 6:31 am    Post subject: Reply with quote

same here :- (

using MXO2 and MXO2 LE

many people tell me to left matrox and use AJA in the future
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Matrox_Support_Sam
(Moderator)

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Joined: 04 Jul 2005
Posts: 6881

PostPosted: Tue Dec 06, 2011 10:37 am    Post subject: Reply with quote

Hi johnjnicholls,

The MXO2 3.0 drivers only support Avid MC6 and Lion OSX configuration. Other OS versions have not been validated or certified, therefore you may encounter issues with unsupported configurations.

This is mentioned on our Download Software section:
Installs the Matrox MXO2 v3.0 (build 71) software for Mac OS X Lion only (10.7.2). This software supports Avid Media Composer v6.0 only.

Please also note Avid MC6 supports Lion only as well.
If you would need a 32-bit OS, you will need Avid MC5.5 as mentioned on their System Requirements section. http://www.avid.com/US/products/media-composer

What are the issues you are seeing when upgrading to Lion?

Please let us know if you need further information.
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Sam
Matrox Video Technical Support
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wolfgang
(MXO2 with MAX)




Joined: 04 Jul 2005
Posts: 75

PostPosted: Tue Dec 06, 2011 5:41 pm    Post subject: Reply with quote

hi sam

lion s u c k s

MC6 works fine and faster on snow leopard

but without matrox :- (

see AJA working well on SL with MC6
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Matrox_Support_Sam
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Joined: 04 Jul 2005
Posts: 6881

PostPosted: Wed Dec 07, 2011 9:57 am    Post subject: Reply with quote

Have you been able to try Lion 10.7.2 with Avid MC6 with and without MXO2 3.0 drivers?
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Sam
Matrox Video Technical Support
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johnjnicholls
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 10

PostPosted: Wed Feb 22, 2012 12:10 am    Post subject: Lion issues Reply with quote

Hello Sam -- here's the thing, Lion is quite buggy and I need a stable solution as I really can't worry about the system not working correctly when i'm sitting with clients.

Avid 6 runs on SL
FCP 7 runs on SL

I can even run some of your drivers that say they only work on Lion.. yet they run in SL...

are there any plans to support Avid 6 on SL with your product or do I go out and purchase a competitors product that does...?
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Matrox_Support_Sam
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Joined: 04 Jul 2005
Posts: 6881

PostPosted: Wed Feb 22, 2012 4:19 pm    Post subject: Reply with quote

As mentioned by Avid link above, Lion is the official qualified OS for Avid MC6. However, the installer does not prevent you from using SL 10.6.8.
This is the same for Matrox MXO2 drivers. The official supported OS is Lion for Avid MC6 using MXO2 3.0 software.

Currently, we do not have official support for Snow Leopard with Avid MC6 and MXO2. The Avid MC6 and MXO2 installer does not prevent the user from running Snow Leopard OSX, however, this is not the recommended configuration.

For any feature requests, please post in the Product Feature section of the forum.
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Sam
Matrox Video Technical Support
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johnjnicholls
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 10

PostPosted: Wed Feb 22, 2012 4:33 pm    Post subject: Reply with quote

There's my problem exactly...

your drivers are not qualified to work on SL but they do -- I'm running the 2.4 matrox driver and during the install process it doesn't give me any issue... have run it since it's been available with FCP7 and absolutely NO issues, no lags nothing....

the 3.0 driver comes up with an error message upon install that says it will not run on anything but 10.7

I love this matrox MX02 mini... I even bought one with MAX and it's great as well...

Can't we release one that won't give me this error message upon install??? even Avid will simply give me a warning that 10.7 is the recommended OS but it won't just NOT work.
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johnjnicholls
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 10

PostPosted: Thu Feb 23, 2012 11:27 am    Post subject: Reply with quote

AJA and Blackmagic have cards that will work with Avid 6 in Snow Leopard.
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Matrox_Support_Sam
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Joined: 04 Jul 2005
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PostPosted: Thu Feb 23, 2012 12:03 pm    Post subject: Reply with quote

Thank you for feedback and we appreciate your feature request post: http://forum.matrox.com/mxo/viewtopic.php?t=7593

The product feature section is monitored by our Product Managers and the feature requests will be evaluated accordingly.
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Sam
Matrox Video Technical Support
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johnjnicholls
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 10

PostPosted: Thu Feb 23, 2012 12:11 pm    Post subject: Reply with quote

Thank You Sam.
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6881

PostPosted: Thu Feb 23, 2012 12:15 pm    Post subject: Reply with quote

Thank you, and we appreciate all your feedback. We hope to accommodate all our users as best as possible.
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Sam
Matrox Video Technical Support
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