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MXO2 Crash with Adobe H.264

 
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mediamind
(MXO)

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PostPosted: Mon Feb 07, 2011 2:08 pm    Post subject: MXO2 Crash with Adobe H.264 Reply with quote

I've been using a demo unit of the MXO2LE with MAX and everything has performed well, with the exception of using Adobe's H.264 exports.

I do have PPro 5.03 (Win) and I know the MXO2LE isn't approved for 5.03 yet, but was wondering if this is a known issue or if anyone else has seen this.

Thanks
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Matrox_Presales
(Moderator)




Joined: 04 Jul 2005
Posts: 882

PostPosted: Mon Feb 07, 2011 3:33 pm    Post subject: Reply with quote

Hello mediamind and thank you for your interest in Matrox products. I am moving this post to the tech support forum. They will be better equiped to answer your question.

regards,

JD
Customer Care
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6881

PostPosted: Tue Feb 08, 2011 2:28 pm    Post subject: Reply with quote

Hi Mediamind,

What version of MXO2 drivers are you running?
What are your system specs? OS, motherboard etc?

To confirm, are you running Matrox H264 exports or Adobe H264 exports?
Have you tried exporting to Adobe H264 exports without MXO2 drivers installed?
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Regards,
Sam
Matrox Video Technical Support
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