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Blue Screen of death from MXO2 Mini upon PC shutdown

 
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bobdul13
(MXO2)




Joined: 04 Jul 2005
Posts: 9

PostPosted: Sun Nov 07, 2010 10:32 am    Post subject: Blue Screen of death from MXO2 Mini upon PC shutdown Reply with quote

In addition to earlier post about troubles with no video input on my CS5 from my new MXO2 Mini (I did try removing and reloading utilities, power down MXO2)...also every time I shut down my PC, after windows closes and as my new MXO2 mini powers down...I get blue screen of death on monitors..."your hardware has malfunctioned, system halted, contact your vendor".
Have to hard shut down PC power after that. Appreciate any input. New Matrox user...trying to get it going.
Bob
MC5
Dell Precision PWS490
Windows XP
Xeon CPU 5150@2.66GHz,2GB RAM
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6875

PostPosted: Mon Nov 08, 2010 4:26 pm    Post subject: Reply with quote

Hi,

Can you make sure to remove any Avid supported hardware device when working with MXO2 Mini?
http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=366347&Hilite=matrox#a11
See your other post as well for more information: http://forum.matrox.com/mxo/viewtopic.php?t=4937
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Regards,
Sam
Matrox Video Technical Support
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