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Hot Swapping the MXO2 with latest generation 17" MacBook Pro

 
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Matrox_Support_Sam
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Joined: 04 Jul 2005
Posts: 6879

PostPosted: Wed Sep 22, 2010 9:11 am    Post subject: Hot Swapping the MXO2 with latest generation 17" MacBoo Reply with quote

To all MXO2 users,

Matrox has reproduced the issue regarding hot swapping the MXO2 with the 17" MacBook Pro 6,1 models. We are working with Apple to identify, understand and address the issue in a timely manner.
In the meantime, please ensure that your MXO2 product is attached to your MacBook Pro before powering up the system as a temporary workaround.

Thank you for your understanding and patience.

Best Regards,
Matrox Technical Support
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Matrox_Support_Mac
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Joined: 04 Jul 2005
Posts: 219

PostPosted: Thu Mar 31, 2011 3:08 pm    Post subject: Reply with quote

Just an update: Our latest tests show that the new MacBook Pro 8,3 model seems to have this issue resolved. So far it seems only the MBP 6,1 model shows this issue.

-Mac
-Matrox Video Technical Support
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