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After Effects CS4 / 8bit-10bit preview

 
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a-la-K_matrox
(MXO2 Rack with MAX)




Joined: 04 Jul 2005
Posts: 8

PostPosted: Fri Jan 29, 2010 9:35 am    Post subject: After Effects CS4 / 8bit-10bit preview Reply with quote

Hi to all at the forum!
Dear Support Team at Matrox,

I am running a matrox MXO2 rack max on a MBP OSX 10.5.8, latest FCS and CS4, previewing on a EIZO FORIS FX2431 (able to show 10bits and 50Hz) via HDMI.

Here is the thing: Using After Effects for example video preview preset 1080i 50 YUV 8bit (or PAL 16:9 YUV 8bit) I can preview my project. Using the 10 bit presets NOTHING is shown on the monitor - that is very strange because on premiere the 10 bit presets work. In final cut studio the 10 bit presets work too. Where is the hidden fix-it-knob? Please help, 10 bit output previewing is essential in a compositing tool...

thanks in advance!
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a-la-K_matrox
(MXO2 Rack with MAX)




Joined: 04 Jul 2005
Posts: 8

PostPosted: Mon Feb 01, 2010 10:14 am    Post subject: push Reply with quote

nobody?
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a-la-K_matrox
(MXO2 Rack with MAX)




Joined: 04 Jul 2005
Posts: 8

PostPosted: Tue Feb 02, 2010 1:10 pm    Post subject: Reply with quote

hi all,
unbelieveable for me that nobody out there uses matrox with after effects? can anyone please check if this is a bug or am I missing something? is 10 bit preview really not working?
thanks!
a-la-K_matrox
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Matrox_Support_Peter
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 618

PostPosted: Fri Feb 05, 2010 10:00 am    Post subject: Reply with quote

Hi a-la-K_matrox,

Sorry for the delayed response, we have been able to reproduce this here and are currently investigating.

Thank You

Regards

Peter

Matrox Video Technical Support
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a-la-K_matrox
(MXO2 Rack with MAX)




Joined: 04 Jul 2005
Posts: 8

PostPosted: Fri Feb 05, 2010 10:06 am    Post subject: Reply with quote

thanks a lot for the information and your time!
a-la-K_matrox
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Matrox_Support_Peter
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 618

PostPosted: Thu Feb 18, 2010 10:59 am    Post subject: Reply with quote

Hi a-la-K_matrox,

this issue has been documented in the MXO2 1.8.1 release notes:

When working in Adobe After Effects, selecting a Matrox MXO2 10-bit

Output Mode for your video preview is not supported. As a workaround,

choose a Matrox MXO2 8-bit Output Mode instead. (Ref# 47283)

Ihave moved this thread to our "Product feature enhancements section" so that this may be addressed in a future release.

Regards

Peter

Matrox Video Technical Support
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a-la-K_matrox
(MXO2 Rack with MAX)




Joined: 04 Jul 2005
Posts: 8

PostPosted: Thu Feb 18, 2010 11:27 am    Post subject: Reply with quote

thanks!
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