Matrox mxo2 mini pci not recognise in mac pro

chapincito44 · Joined: 04 Jul 2005 Posts: 8

Good afternoon, I have a question about Matrox MXO2 Mini previously used a windows 10 system now I am using a mac pro with Yosemite 10 previously installed the pci card in windows and it worked correctly and now install it in the mac computer but not even the system works it recognizes there will be some problem with the firmware in the card or I do not understand why it does not work in mac and in windows yes.

Matrox_Support_Peter · Site Admin Joined: 04 Jul 2005 Posts: 618

Hi chapincito44,

The same hardware will work on a Mac or a PC. Can you make sure when connected to the Mac, The letter B on the connector cable is facing up on the computer and MXO2 side. Did you install version 4.6 of Matrox utils?
_________________
Regards,

Peter

Matrox Video Technical Support

chapincito44 · Joined: 04 Jul 2005 Posts: 8

I do all the steps showing in another post but still not working even i test other pci card and the system recognized but the matrox card not working

Matrox_Support_Peter · Site Admin Joined: 04 Jul 2005 Posts: 618

Hi chapincito44,

Would it be possible to contact you by telephone, could you private message me your contact information?
_________________
Regards,

Peter

Matrox Video Technical Support