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All audio outputs not showing in Adobe Premiere and Audition

 
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kicksministries
(MXO2)




Joined: 04 Jul 2005
Posts: 9

PostPosted: Tue Dec 06, 2016 5:21 pm    Post subject: All audio outputs not showing in Adobe Premiere and Audition Reply with quote

First, I understand that the MX02 is not supported running in Windows 10. I've just switched to Windows from Mac and wanted to bring my MX02 along with me. I installed the Windows 8 drivers and everything "seems" to be working fine. However, on my Mac I used to go into the Premiere or Audition preferences and show all the audio outputs that I can route my sound out of to monitor in surround sound. On my new Windows setup, it's only showing me a left and right output (a total of 2 outputs). No other options are showing for all the RCA surround sound outputs on the MX02 box. Am I doing something wrong? Any ideas? Thanks!
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Matrox_Support_Sam
(Moderator)

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Joined: 04 Jul 2005
Posts: 6879

PostPosted: Wed Dec 07, 2016 9:54 am    Post subject: Reply with quote

What version of Adobe are you running? If Adobe CC2015.3 or higher, have you followed the plugin procedure here: http://forum.matrox.com/mxo/viewtopic.php?t=14597
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Sam
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kicksministries
(MXO2)




Joined: 04 Jul 2005
Posts: 9

PostPosted: Wed Dec 07, 2016 5:59 pm    Post subject: Reply with quote

Hi, I'm running the newest CC 2017. Following the steps you provided did add things like the pre-sets and plugins, which is a help, but it did not do anything for only having 2 channels of sounds outputs. I was told by someone that I need ASIO drivers. Does Matrox have ASIO drivers for the MXO2? In Adobe Audition, when I switch to ASIO it says (not working).
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Matrox_Support_Sam
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Posts: 6879

PostPosted: Wed Dec 14, 2016 9:42 am    Post subject: Reply with quote

Under Premiere's Edit > Preferences > Audio Hardware, there should be a Matrox ASIO driver for Premiere Pro for voice over workflow.

See page 89 of the User Guide: ftp://ftp.matrox.com/pub/video/doc/Matrox%20MXO2%20Installation%20and%20User%20Guide_8.0.pdf
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Sam
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