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Encoder CC 2015.4

 
Post new topic   Reply to topic    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with Adobe CC 2015 (Windows)
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Emagine
(MXO2 LE with MAX)




Joined: 04 Jul 2005
Posts: 9

PostPosted: Mon Sep 12, 2016 12:41 pm    Post subject: Encoder CC 2015.4 Reply with quote

Hi Support,

Sorry to have to ask, as I know that 2015.2 is that last supported software, but I've manually installed all the plugins and PP works great. Now when I'm sending to queue for an encode the media is appearing offline in Encoder.

When I export from within PP it all works fine.

If I import just a media file (as opposed to a project) into Encoder and use Matrox presets for the h.264 output that works just fine too.

Any ideas of what I could try?

PS. I've noticed that encoder actually seems to be 2015.4!
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6881

PostPosted: Mon Sep 26, 2016 10:37 am    Post subject: Reply with quote

Have you manually copied all plugins posted in this thread under Mtx.utils 8.0 drivers? http://forum.matrox.com/mxo/viewtopic.php?t=14599

Can you try clearing Adobe Premiere and Media Encoder preferences on startup?
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Regards,
Sam
Matrox Video Technical Support
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