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hhermans (MXO2 Mini with MAX)
Joined: 04 Jul 2005 Posts: 37
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Posted: Mon Jun 27, 2016 9:19 am Post subject: Adobe CC 2015.3 |
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Dear Sam,
Can you make a statement if you guys are working on a updated driver for the latest CC 2015.3? If not this means my MXO2 cards are end of life and I cannot enjoy all coming CC updates? I would kindly like to hear from you.
Greetings from Holland,
Hans. |
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Matrox_Support_Sam (Moderator) Site Admin
Joined: 04 Jul 2005 Posts: 6881
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Posted: Mon Jun 27, 2016 9:35 am Post subject: |
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We do not have official drivers for support with Adobe CC2015.3 release however, we have a procedure to copy the plugins manually. If you are interested, please send us an email to mxosupport@matrox.com. _________________ Regards,
Sam
Matrox Video Technical Support |
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hhermans (MXO2 Mini with MAX)
Joined: 04 Jul 2005 Posts: 37
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Posted: Mon Jun 27, 2016 10:42 am Post subject: |
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Dear Sam,
I am aware there is no new driver yet. The question was if a new driver is in development.  |
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Matrox_Support_Sam (Moderator) Site Admin
Joined: 04 Jul 2005 Posts: 6881
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Posted: Mon Jun 27, 2016 2:27 pm Post subject: |
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There are no plans for developing new drivers for MXO2 support as mentioned in this posting: http://forum.matrox.com/mxo/viewtopic.php?t=14501
As mentioned, we can email you a procedure to manually copy plugins to Adobe CC2015.3 release under Mtx.utils 8.0 drivers. _________________ Regards,
Sam
Matrox Video Technical Support |
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bcheung (MXO2 with MAX)
Joined: 04 Jul 2005 Posts: 15
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Posted: Mon Jun 27, 2016 7:01 pm Post subject: |
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Dear Sam,
I'm the MXO user for long time too.
"As mentioned, we can email you a procedure to manually copy plugins to Adobe CC2015.3 release under Mtx.utils 8.0 drivers."
Could you email me too pls.
Thanks |
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hhermans (MXO2 Mini with MAX)
Joined: 04 Jul 2005 Posts: 37
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Posted: Tue Jun 28, 2016 8:22 am Post subject: |
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Dear Sam,
Thx for your quick reply. Point was taken about no more development for Windows 10 and new macOS, but at this point even updates on Adobe CC 2015 are not supported. So for example buying a new card for editing in, let's say the Matrox Mojito MAX, it means no more update support from CC 2015.3 to future Adobe CC updates. It is an expensive card, without any future driver support. I am suprised you are selling this card on your website.
In the near future I am up for some new workstations working with Windows 10. Matrox is telling me that their I/O Cards for Editing and H.264 Encoding are not an option. Let alone editing in 4k. I have a Brexit feeling.
You can send me (hans*at*refhan.nl) the procedure how to manually copy plugins to Adobe CC 2015.3. I will give it a try. Anyone managed to get things working already? |
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Matrox_Support_Sam (Moderator) Site Admin
Joined: 04 Jul 2005 Posts: 6881
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Posted: Tue Jun 28, 2016 8:36 am Post subject: |
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As mentioned in the original posting for future releases: http://forum.matrox.com/mxo/viewtopic.php?t=14381
Support for Windows 10, OS X El Capitan and future releases of Adobe, Avid, Apple and other apps is not planned.
We will be sending you the manual procedure to copy plugins. Other users have successfully copied plugins and are working fine with Adobe CC2015.3 release and Mtx.utils 8.0 drivers. So once the 8.0 drivers are installed, you then follow the procedure I have sent you.
Please let us know if you need further assistance. _________________ Regards,
Sam
Matrox Video Technical Support |
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Matrox_Support_Sam (Moderator) Site Admin
Joined: 04 Jul 2005 Posts: 6881
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Posted: Tue Jun 28, 2016 9:11 am Post subject: |
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Please see this posting for a direct link to the manual procedure for copying plugins over to Adobe CC2015.3: http://forum.matrox.com/mxo/viewtopic.php?t=14599 _________________ Regards,
Sam
Matrox Video Technical Support |
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hhermans (MXO2 Mini with MAX)
Joined: 04 Jul 2005 Posts: 37
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Posted: Tue Jun 28, 2016 3:31 pm Post subject: |
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Dear Sam,
In one of the maps C:\Program Files\Adobe\Adobe Premiere Pro CC 2015.3\Settings\EncoderPresets\SequencePreview (24 folders to copy) there are no 24 folders in the file you have sent me. What to do? |
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Matrox_Support_Sam (Moderator) Site Admin
Joined: 04 Jul 2005 Posts: 6881
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Posted: Tue Jun 28, 2016 4:11 pm Post subject: |
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Have you tried the latest zip file sent to you directly?
I have also uploaded the latest zip to the ftp link posting: http://forum.matrox.com/mxo/viewtopic.php?t=14599
Please try re-downloading the latest zip file. This should contain all folders and files once saved onto desktop and properly extracted. _________________ Regards,
Sam
Matrox Video Technical Support |
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hhermans (MXO2 Mini with MAX)
Joined: 04 Jul 2005 Posts: 37
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Posted: Wed Jun 29, 2016 3:54 am Post subject: |
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Up and running!  |
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Matrox_Support_Sam (Moderator) Site Admin
Joined: 04 Jul 2005 Posts: 6881
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Posted: Wed Jun 29, 2016 8:33 am Post subject: |
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Glad to hear you are up and running! _________________ Regards,
Sam
Matrox Video Technical Support |
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Matrox_Support_Sam (Moderator) Site Admin
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