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Rupert
(MXO2 Mini)
Joined: 04 Jul 2005
Posts: 22
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 Posted: Mon Nov 16, 2015 10:08 am Post subject: |
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Hi Sam
I have ordered a new power supply: if this does not work I have the option to purchase a new MXO2 MiniMax without a new PCI card.
What would your thoughts be on this second potential purchase? Is there a test I/we can do with the new power supply to establish that the PCI Card is not the weak link?
Thank you... |
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Matrox_Support_Sam
(Moderator)
Site Admin
Joined: 04 Jul 2005
Posts: 6879
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| Posted: Tue Nov 17, 2015 10:12 am Post subject: |
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You can follow the hardware checklist above and verify the PCIe card is detected.
In previous posting, the pcie card was detected by the OS, so this is a good sign.
Are you running a laptop or desktop since you refer to a PCIe card, you can try changing PCIe slots to see if this works as well.
_________________
Regards,
Sam
Matrox Video Technical Support |
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Rupert
(MXO2 Mini)
Joined: 04 Jul 2005
Posts: 22
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| Posted: Wed Nov 18, 2015 4:03 am Post subject: |
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Hi there
I am running a desktop.
Received the new power adaptor and all functioning as normal.
Thank you for your patience and help.
Best
Rupert |
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Matrox_Support_Sam
(Moderator)
Site Admin
Joined: 04 Jul 2005
Posts: 6879
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| Posted: Wed Nov 18, 2015 9:23 am Post subject: |
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That is great news Rupert! Thanks for the update.
We will close this post but please feel free to let us know if you have any further issues.
_________________
Regards,
Sam
Matrox Video Technical Support |
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