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Matrix Mini Max with OSX MAVERICK and PREMIER PRO AME

 
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alliancemedia
(MXO2 Mini with MAX)




Joined: 04 Jul 2005
Posts: 1

PostPosted: Sun Aug 09, 2015 4:26 pm    Post subject: Matrix Mini Max with OSX MAVERICK and PREMIER PRO AME Reply with quote

days of frustration, all parts working, no choices showing up in Media Encoder choices.

OSX Maverick (Yosemite, OUT of the question, so not an option)
Premier Pro CC 2015
Matrox MSO2 mini with Max
Thunderbolt Adapter

Multiple restarts, power offs (as repeated often in the documentation)
Firmware updated 4.2.0.0006
Documentation gone over step by step multiple times to no avail

When previously using Compressor, All Matrox options magically and beautifully just "showed up" as Compressor options (word MATROX always visable) without taking much other action after all hookups.

Will the word "MATROX" show up in the Adobe Media Encoder option window?
Will it be under "H264"? or "Quicktime"?
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6881

PostPosted: Mon Aug 10, 2015 8:43 am    Post subject: Reply with quote

The MXO2 4.2.0.0006 drivers does not support the latest version of Adobe CC2015. You are running an unsupported configuration. Here is the Supported Applications pdf for MXO2 4.2 release: http://www.matrox.com/video/media/pdf/support/mac/mxo2/doc/en_Matrox_MXO2_Supported_OS_and_Applications_4_2.pdf

We have released a MXO2 driver 4.6.0.0006 which only supports Yosemite OSX and Adobe CC 2015 applications. Here is the Supported Applications pdf: http://www.matrox.com/video/media/pdf/support/mac/mxo2/doc/en_Matrox_MXO2_Supported_OS_and_Applications_4_6.pdf

Please let us know if you have further inquiries.
_________________
Regards,
Sam
Matrox Video Technical Support
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