Upgrading to 2015 with latest Matrox

vmanjeff · Joined: 04 Jul 2005 Posts: 66

I'm going to try this this morning but thought I'd ask first in the outside chance you see it before I'm knee deep!
So should I remove the current Matrox software (I'm operating with Yosemite latest update and CC2014), then update my CC 2014 to CC 2015, then install the Matrox software update?

Matrox_Support_Sam · Site Admin Joined: 04 Jul 2005 Posts: 6881

Hi,

Your uninstall and reinstall procedure seems fine. Firstly uninstall Matrox software. Some users have ran Adobe cleaner utility after uninstalling Adobe CC 2014 to make sure all components are properly uninstalled.
Adobe cleaner: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Once all Adobe CC 2014 apps are cleared, install Adobe CC2015 and then download and install MXO2 4.6 drivers.

Please let us know if you need further assistance.
_________________
Regards,
Sam
Matrox Video Technical Support

vmanjeff · Joined: 04 Jul 2005 Posts: 66

Well....The update went without a hitch!

I removed the Matrox Utilities and then used the CC updater to update my CC2014 apps to 2015, rebooted and installed the Matrox Utilities 4.6. Fired up Premiere CC2015 and imported my current project.

I have better response and handling of footage than before. I think my setup was flawed somehow as I had a lot of stuttering in clip playback but I figured it was just the native GoPro footage I was editing. For the most part I am now studder free, even with 400% faster clips...

As I said, I must have had something configured wrong but its past...

Matrox_Support_Sam · Site Admin Joined: 04 Jul 2005 Posts: 6881

Thanks for the update vmanjeff. We will close your post.
_________________
Regards,
Sam
Matrox Video Technical Support