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moot@aon.at_NVS
(MXO2)




Joined: 04 Jul 2005
Posts: 31

PostPosted: Tue Jul 28, 2015 2:02 pm    Post subject: WYSIWG Reply with quote

I can not find the output plugin in Photoshop CC2015

Matrox Driver V 8.0.0.15342

Shocked
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6879

PostPosted: Tue Jul 28, 2015 2:52 pm    Post subject: Reply with quote

What is your OS? Have you tried the following setup?

Adobe Photoshop
1 Start Adobe Photoshop and open the file you want to preview.
2 Choose File > Export > Matrox WYSIWYG Preview.
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Sam
Matrox Video Technical Support
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moot@aon.at_NVS
(MXO2)




Joined: 04 Jul 2005
Posts: 31

PostPosted: Tue Jul 28, 2015 4:08 pm    Post subject: Reply with quote

Exactly Sam, but I see the WYSIWYG plugin not.

WIN 7 64 Bit
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Matrox_Support_Sam
(Moderator)

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Joined: 04 Jul 2005
Posts: 6879

PostPosted: Wed Jul 29, 2015 8:24 am    Post subject: Reply with quote

Can you confirm the exact version of Photoshop?

Can you try uninstalling and reinstalling the Matrox software following steps below?:

When installing the Mtx.utils, please follow the steps below:
- uninstall the current MXO2 drivers
- download and right-click the Mtx.utils exe file and select Properties. Under the General tab, click unblock (at the bottom) if it is seen.
- Make sure the UAC option is turned off (set to Never Notify in Windows 7 settings) before running the MXO2 setup * may need to reboot
To disable UAC option or set it to Never Notify in Windows 7, please follow this link: http://support.microsoft.com/kb/975787
- Run Mtx.utils setup and then make sure a full reboot and power cycle is performed (after install is complete, shutdown PC, disconnect MXO2 power for several seconds, reconnect power of MXO2 and then power up the PC)
- re-enable UAC option if needed
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Sam
Matrox Video Technical Support
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