OSX 10.9.5 and MEDIA COMPOSER 6.5 and MATROX MX02 LE

[lariviec]

Hi,

Can you tell me what driver to install for OSX 10.9.5 and MEDIA COMPOSER 6.5?

Can you give me the right procedure to remove and update the matrox driver?

Thanks for responding.

chris

[Matrox_Support_Vlad]

Hi Chris,

The MXO2 utilities version 4.2.0.0006 is compatible with OS X Mavericks 10.9.5 and supports Avid MC 6.0.5. For more detailed information on supported OS and applications please refer to link below:

http://www.matrox.com/video/media/pdf/support/mac/mxo2/doc/en_Matrox_MXO2_Supported_OS_and_Applications_4_2.pdf

To uninstall the MXO2 driver use Matrox Uninstaller application, Go > Applications > Matrox Utilities > Matrox Utilities Uninstaller.

However, sometimes driver doesn't get uninstalled completely, some files are not removed. This can cause problems. Ex: When installing the Matrox MXO2 driver, you get an error message saying that the driver can't be installed because a MXO2 driver already exists. The solution is to check for any traces of Matrox files not removed from your system and remove them manually. Below is a procedure to remove all traces of the MXO2 driver off your system. This procedure applies to Matrox Mojito MAX as well.

1. In MAC_HD_Name/System/Library/Extensions, delete all files that begin with: com.matrox
2. Delete all files that begin with com.matrox in the following 3 folders found under: MAC_HD_Name/library:
/PreferencePanes
/LaunchAgents
/QuickTime
3. Delete the following 2 files found under: MAC_HD_Name/library:
/Application Support/Final Cut Pro System Support/Plugins/Matrox Enabler.txt
/Receipts/Matrox*.vpg
4. In Finder, click the GO menu then press and hold the ALT/Option key on your keyboard. You should now see the Library folder appear in the list of paths of the menu. Click on Library and release the ALT/Option key. You will automatically be taken to the hidden Library folder: MAC_OS_HD/Users/username/Library
Next, delete these files & folders:
/Preferences/com.matrox.vpg.Matrox MXO2.plist (file)
/Applications Support/Compressor/Matrox MAX H.264 Settings (folder)
/Applications Support/Compressor/Settings/Matrox MAX H.264 Settings (folder)

5. In Finder, click on the Go menu, then click on Go to Folder? (Shift+Cmd+G).
Type: /usr/libexec and delete any files that begin with com.matrox
Type: /tmp and delete the file named: Firmware Updater.app

6. Open Mac->Applications and delete the Matrox MAX Utilities folder
7. Launch the MAC System Preferences and delete the Matrox Utilities green icon
8. Launch the MAC Network Preferences and remove any Matrox network items
9. Empty the MAC Trash
10. Reboot MAC and Repair MAC Disk Permissions. Then re-install your MXO2 driver.

Note: If any files cannot be removed because the process might is in use then go through the procedure once again in Safe Mode. To start up into Safe Mode:
1. Shut down Mac
2. Power ON Mac
3. Immediately after you hear the startup tone, hold the Shift key. (The Shift key should be held as soon as possible after the startup tone, but not before the tone.)
4. Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode. To leave Safe Mode, restart your computer without holding any keys during startup.
Note: If any files cannot be removed because the process might is in use then go through the procedure once again in Safe Mode.

To start up into Safe Mode: http://support.apple.com/kb/PH18760 (works for all MAC OS versions)
http://support.apple.com/en-ca/HT201262 (more details)

I hope this helps
_________________
Best regards,
Tech Support Vlad