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How to register my used product ?

 
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erwin9
(MXO)

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PostPosted: Fri Dec 19, 2014 6:02 am    Post subject: How to register my used product ? Reply with quote

Hello,

I just bought from somebody else a Matrox MXO2 Mini.
It is not a new product, it is a used one, which was already registered.
That person doesn't use it anymore and the product is now mine.

However, I can't register myself on support to get the mxtutils software and latest driver (nor register to that forum), because I get the message that the product is already registered.

How should I proceed ?

Thanks in advance for any help, erwin9
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6870

PostPosted: Fri Dec 19, 2014 10:03 am    Post subject: Reply with quote

Hi erwin9,

Please send an email to mxosupport@matrox.com to the attention of Sam with serial number of the MXO2 Mini.
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Regards,
Sam
Matrox Video Technical Support
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