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used MXO2 mini

 
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josedesosua
(MXO)

Guest





PostPosted: Thu Sep 11, 2014 10:06 pm    Post subject: used MXO2 mini Reply with quote

Hi,

I just purchased a used MXO2 off Ebay, but it says the product is already registered. Therefore I cannot download the drivers. What can I do? Thanks.
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Andrew Smith
(MXO2 with MAX)




Joined: 04 Jul 2005
Posts: 999

PostPosted: Fri Sep 12, 2014 1:48 am    Post subject: Reply with quote

Contact Matrox support and tell them that I sent you. They're great fellas and will look after you with updating the registration to your name and email address.

You can phone them, and they do return calls. United States and Canada: 1-866-270-4641, from all other countries: (international prefix and then) 1-514-822-6030.

Andrew
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6874

PostPosted: Tue Sep 16, 2014 9:20 am    Post subject: Reply with quote

Hi josedesosua,

Have you contacted Matrox Technical Support? Were you able to get this issue resolved?

If you have not contacted us via telephone, you can send us an email to mxosupport@matrox.com to the attention of Sam and we can correct the issue for you.
_________________
Regards,
Sam
Matrox Video Technical Support
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