(MXO2 Rack with MAX)
Joined: 04 Jul 2005
|Posted: Tue Aug 19, 2014 8:30 am Post subject: Matrox 264 (Blu-ray) 24p (24.000fps) encoding FOURTH REQUEST
|This is already my fourth (!!!) request.
How hard can it be?
We need native 24p Blu-Ray encoding (24.000fps), because almost all of our feature films are processed in native 24p.
The longer it takes, the more I get the feeling that professional customers
are NOT taken serious!
The Matrox products and engineers should be helpful in any kind, so that we, the professionals, can deliver top notch productions.
Unfortunately, to me it looks like the staff and engineers only do at least as possible to get the products running.
Also, read my former request post, and my first post, which is here:
There you can also read the replies of other customers and Sam of Matrox Support.
According to his answer, Sam doesn't even know the capabilities and shortcomings of the MXO2
Yes, I'm really mad right now.
Such a simple request is ignored time after time after time.