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MX02 Mini Max not showing up in Premiere Playback Preference

 
Post new topic   This topic is locked: you cannot edit posts or make replies.    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with Adobe CC 2014 (Mac)
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jmcx
(MXO2)




Joined: 04 Jul 2005
Posts: 5

PostPosted: Tue Jan 28, 2014 11:14 pm    Post subject: MX02 Mini Max not showing up in Premiere Playback Preference Reply with quote

Hi,

I just installed Premiere Pro CC on my Macbook Pro Retina. Matrox playback is not showing up as an option in the Preferences>Playback settings. It does show up under audio playback (although I understand that I am supposed to chose "Built in output" for audio instead) and it will play audio out through the Matrox.

Matrox outputs with no problems from After Effects CC and Avid Media Composer, so I'm not sure why it is not showing up in Premiere.

Something obvious I'm missing?

Specs:
OS X v 10.7.5
Matrox MX02 Mini (BK666111)
Firmware version: 15.0
Software Version 4.0.0.0042
Premiere version 7.2.1

Thanks!
-jim
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Matrox_Support_Vlad
(MXO)




Joined: 04 Jul 2005
Posts: 805

PostPosted: Wed Jan 29, 2014 9:49 am    Post subject: Reply with quote

Hi Jim,

Please note driver version 4.0.0 does not support Adobe Premier Pro version 7.2.1.

We are currently testing and evaluating future 4.x Matrox drivers that will support Premier Pro 7.2.1 and will be compatible with Mac OS X Mavericks 10.9.
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Tech Support Vlad
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jmcx
(MXO2)




Joined: 04 Jul 2005
Posts: 5

PostPosted: Wed Jan 29, 2014 12:02 pm    Post subject: Reply with quote

Got it. Thanks.
I thought I checked that, but the documentation just said works with Creative Cloud, so I assumed it was the latest version.

Thanks for keeping on top of all those OS and software updates.
-jim
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Matrox_Support_Vlad
(MXO)




Joined: 04 Jul 2005
Posts: 805

PostPosted: Wed Jan 29, 2014 1:13 pm    Post subject: Reply with quote

No problem Jim. We will lock this case but please start a new post for any new issues you encounter.
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Tech Support Vlad
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