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glitchy playback

 
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ajgrattan
(MXO2)




Joined: 04 Jul 2005
Posts: 13

PostPosted: Mon Sep 16, 2013 9:55 am    Post subject: glitchy playback Reply with quote

Hi,

I am have an issue with very glitchy playback with my system (Premiere Pro CC/Max OSX 10.8.4/MacPro Quad Core Intel Xeon 2x2.66/16GB Ram/Matrox MX02 with Max Version 4.0).

I have read the other posts and followed your advice re setting, but it did not help the situation:

Can you close Premiere, and verify your System Sound Preferences for Input and Output are not set to Matrox? Set the audio device to a non-Matrox device ie Built in Line Output.
Then open Premiere and verify Audio Hardware in Premiere Preferences is not set to Matrox as well. This setting should be a non-Matrox audio, ie Built in Line Output .
Go to Preferences > Playback and make sure Audio Device is set to Matrox Player and the Video Device is checked to use Matrox Player as well.

This issue occurs regardless if the sequence is rendered or not, after a few seconds of playback, the video and audio stutters, and Premiere shows dropped frames instantly. Upon stopping and restarting playback, again within a few seconds the same happens. This happens regardless of the playback quality ie full ? ??

Once I remove the Matrox software, premiere works perfectly? no dropped frames, smooth playback. This would also suggest that its not a drive bottleneck, or ram insufficiencies.

In the end I had to export the finished sequence from Premiere and reinstall Matrox Version 2.6.1, and use FCP 7 to print to tape? all works perfectly.

Any advice?

Thanks
Alan
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fulvew
(MXO2 LE with MAX)




Joined: 04 Jul 2005
Posts: 1

PostPosted: Tue Nov 05, 2013 11:11 am    Post subject: Same problem with glitchy playback Reply with quote

I'm having the same issue. I have installed the latest drivers for CC and have followed the suggestions and have the same issue. Audio and video have a stuttered playback. When I simply eject the Matrox MXO2 LE with MAX everything plays back fine even unrendered clips. This is really a problem to not be able to monitor via broadcast monitors. Had a client notice a problem with a video that I would've been able to catch had the Matrox worked with playback. Please help us.

-Keith Golinski
Fulvew.com
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6881

PostPosted: Tue Nov 05, 2013 2:29 pm    Post subject: Reply with quote

This issue has been resolved in this duplicate posting. Please refer to this post: http://forum.matrox.com/mxo/viewtopic.php?t=13136
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Regards,
Sam
Matrox Video Technical Support
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