Windows 10 with PR CC2015.0 not working with Matrox 8.0

paichanut · Joined: 04 Jul 2005 Posts: 25

Windows 10 with PR CC2015.0 not working with Matrox 8.0
Any idea how to make it work?

Matrox_Support_Sam · Site Admin Joined: 04 Jul 2005 Posts: 6881

Windows 10 is not officially supported with MXO2 software drivers. However, we have had some users who reported working well with Windows 10.

Can you confirm you have updated Adobe CC2015 software?

What is the issue you are encountering?
_________________
Regards,
Sam
Matrox Video Technical Support

salpaio@tin.it · Joined: 04 Jul 2005 Posts: 6

Good morning,
I found that MXO2 LE will not work with Premiere CC 2015.2 with Windows 10 with Driver 8.0.0.15, if this is done a new installation.
Premiere sees nothing MXO2.
If you update your system is upgraded to Windows 7 (with MXO2 and Premiere) in Windows 10, it updates Premiere, everything works.
Now I had to do a clean install, and installing the new drivers do not bring any change to Premiere, like they were not there.
Excuse text was translated by an online translator.
Thank you

Matrox_Support_Sam · Site Admin Joined: 04 Jul 2005 Posts: 6881

Thank you for the update and this can help other users who may experience similar issue.
_________________
Regards,
Sam
Matrox Video Technical Support

salpaio@tin.it · Joined: 04 Jul 2005 Posts: 6

Being only Premiere does not work in the Suite, it is possible to obtain the location of the files of the Matrox driver in "Adobe Premiere Pro CC 2015" folder, so as to perform manual installation?
Because during installation may be wrong some folder
Thank you
Sorry for English, with translated text online translator.

Matrox_Support_Sam · Site Admin Joined: 04 Jul 2005 Posts: 6881

You can verify if the following files are located in these locations:

C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore\Matrox Video (4 prm files here)

C:\Program Files\Adobe\Adobe Premiere Pro CC 2015\Plug-ins\Common\Matrox Video (12 files here)

C:\Program Files\Adobe\Adobe Premiere Pro CC 2015\Plug-ins\en_US\Effect Presets (1 Matrox effect preset file)

C:\Program Files\Adobe\Adobe Premiere Pro CC 2015\Settings\Editing Modes (1 Matrox xml file here)

C:\Program Files\Adobe\Adobe Premiere Pro CC 2015\Settings\SequencePresets (MPEG-2 I-frame, Uncompressed 8-bit
and Uncompressed 10-bit folders here)
_________________
Regards,
Sam
Matrox Video Technical Support

salpaio@tin.it · Joined: 04 Jul 2005 Posts: 6

Grazie

Matrox_Support_Sam · Site Admin Joined: 04 Jul 2005 Posts: 6881

You are welcome. Please let us know if you need further assistance.
_________________
Regards,
Sam
Matrox Video Technical Support

miavision · Joined: 04 Jul 2005 Posts: 1

Would it be too much to ask for the names of the files in those folders?

I upgraded my system to win 10 and the latest adobe cloud version and matrox is not where to see it... I installed ver 8

Please!!

Matrox_Support_Sam · Site Admin Joined: 04 Jul 2005 Posts: 6881

Please see this link if you are running latest Adobe CC2015.3: http://forum.matrox.com/mxo/viewtopic.php?t=14597
_________________
Regards,
Sam
Matrox Video Technical Support

Vladymyr · Joined: 04 Jul 2005 Posts: 32