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Opening export window needs to much time, need help please

 
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berkau
(MXO2 LE)




Joined: 04 Jul 2005
Posts: 2

PostPosted: Thu Apr 11, 2019 8:03 pm    Post subject: Opening export window needs to much time, need help please Reply with quote

hello guys,

i have the matrox mx02 max le, no driver conflicts, everthing is fine, but if i want open the export window (Strg+m), premiere needs nearly 20 seconds for open it, also it needs to much time if i choose another file format, for example if i switch from mpeg to h264, but this happened only in matrox projects. also it needs much time if i press "export".

i have Adobe CS5.5 on Windows 7 (latest updates), driver: mtxutils_61, clean installed (with correct uac settings), the capturing is fine. i have no idea anymore Sad

the system log says:

Machine: SCHNITT User: Video1 (ver. 1.0)
DirectShow: Sunday, February 10, 2019 18:09:06
DirectDraw: Tuesday, July 14, 2009 03:40:28
Direct3D: 6.1.7600.16385 Tuesday, July 14, 2009 03:15:08
MFC71.dll: n/a
MFC71d.dll: n/a
Matrox X.utils: 6.1.0.100
Path: C:\Program Files\Matrox Mtx.utils


any ideas for me please?

thank you so much.

greetings, alex
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6870

PostPosted: Fri Apr 12, 2019 9:03 am    Post subject: Reply with quote

Hi Alex,

Please see this Known Issues and workaround post here: http://forum.matrox.com/mxo/viewtopic.php?t=5352
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Regards,
Sam
Matrox Video Technical Support
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berkau
(MXO2 LE)




Joined: 04 Jul 2005
Posts: 2

PostPosted: Fri Apr 12, 2019 10:06 am    Post subject: Reply with quote

godlike. thank you so much, it works fantastic ... thanks thanks thanks .. you are the best.
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6870

PostPosted: Fri Apr 12, 2019 10:09 am    Post subject: Reply with quote

You're welcome and glad to hear its working!
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Regards,
Sam
Matrox Video Technical Support
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