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Matrox mxo2 mini pci not recognise in mac pro

 
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chapincito44
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 8

PostPosted: Mon Nov 06, 2017 2:52 pm    Post subject: Matrox mxo2 mini pci not recognise in mac pro Reply with quote

Good afternoon, I have a question about Matrox MXO2 Mini previously used a windows 10 system now I am using a mac pro with Yosemite 10 previously installed the pci card in windows and it worked correctly and now install it in the mac computer but not even the system works it recognizes there will be some problem with the firmware in the card or I do not understand why it does not work in mac and in windows yes.
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Matrox_Support_Peter
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 618

PostPosted: Thu Nov 09, 2017 10:35 am    Post subject: Reply with quote

Hi chapincito44,

The same hardware will work on a Mac or a PC. Can you make sure when connected to the Mac, The letter B on the connector cable is facing up on the computer and MXO2 side. Did you install version 4.6 of Matrox utils?
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Peter

Matrox Video Technical Support
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chapincito44
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 8

PostPosted: Thu Nov 09, 2017 11:00 pm    Post subject: Reply with quote

I do all the steps showing in another post but still not working even i test other pci card and the system recognized but the matrox card not working
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Matrox_Support_Peter
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 618

PostPosted: Tue Nov 14, 2017 12:36 pm    Post subject: Reply with quote

Hi chapincito44,

Would it be possible to contact you by telephone, could you private message me your contact information?
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Peter

Matrox Video Technical Support
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