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YingCing (MXO2 Mini)
Joined: 04 Jul 2005 Posts: 3
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Posted: Wed Oct 19, 2016 6:44 pm Post subject: Adobe Premiere CC 2014 crashes when using Matrox video effec |
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Adobe Premiere CC 2014 crashes while I am adjusting Matrox color correction on video clips at the timeline. Any one out there ever had a similar problems? If so what's the fix? Thanks in advance for any respond. |
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Matrox_Support_Sam (Moderator) Site Admin
Joined: 04 Jul 2005 Posts: 6881
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Posted: Thu Oct 20, 2016 1:00 pm Post subject: |
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Hi,
Can you confirm what is the Premiere CC2014 version you are running? Go to Premiere > About to confirm the version.
Also, what is the Mtx.utils version? _________________ Regards,
Sam
Matrox Video Technical Support |
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YingCing (MXO2 Mini)
Joined: 04 Jul 2005 Posts: 3
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Posted: Thu Oct 20, 2016 5:12 pm Post subject: |
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Premiere CC2014. version 7.0.0
Window 7 Professional
MTx.utils 7.7.2. |
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Matrox_Support_Sam (Moderator) Site Admin
Joined: 04 Jul 2005 Posts: 6881
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YingCing (MXO2 Mini)
Joined: 04 Jul 2005 Posts: 3
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Posted: Fri Oct 21, 2016 8:01 pm Post subject: |
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Thank you Sam,
I will try that. |
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Matrox_Support_Sam (Moderator) Site Admin
Joined: 04 Jul 2005 Posts: 6881
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Posted: Mon Oct 24, 2016 8:30 am Post subject: |
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You are welcome. Let us know your results. _________________ Regards,
Sam
Matrox Video Technical Support |
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