Encoder CC 2015.4

[Emagine]

Hi Support,

Sorry to have to ask, as I know that 2015.2 is that last supported software, but I've manually installed all the plugins and PP works great. Now when I'm sending to queue for an encode the media is appearing offline in Encoder.

When I export from within PP it all works fine.

If I import just a media file (as opposed to a project) into Encoder and use Matrox presets for the h.264 output that works just fine too.

Any ideas of what I could try?

PS. I've noticed that encoder actually seems to be 2015.4!

[Matrox_Support_Sam]

Have you manually copied all plugins posted in this thread under Mtx.utils 8.0 drivers? http://forum.matrox.com/mxo/viewtopic.php?t=14599

Can you try clearing Adobe Premiere and Media Encoder preferences on startup?
_________________
Regards,
Sam
Matrox Video Technical Support