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Windows 10 with PR CC2015.0 not working with Matrox 8.0

 
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paichanut
(MXO2 Mini with MAX)




Joined: 04 Jul 2005
Posts: 25

PostPosted: Mon Jan 18, 2016 7:19 am    Post subject: Windows 10 with PR CC2015.0 not working with Matrox 8.0 Reply with quote

Windows 10 with PR CC2015.0 not working with Matrox 8.0
Any idea how to make it work?
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Matrox_Support_Sam
(Moderator)

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Joined: 04 Jul 2005
Posts: 6879

PostPosted: Mon Jan 18, 2016 10:00 am    Post subject: Reply with quote

Windows 10 is not officially supported with MXO2 software drivers. However, we have had some users who reported working well with Windows 10.

Can you confirm you have updated Adobe CC2015 software?

What is the issue you are encountering?
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Sam
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salpaio@tin.it
(MXO2 LE with MAX)




Joined: 04 Jul 2005
Posts: 6

PostPosted: Fri Feb 05, 2016 1:47 am    Post subject: Windows 10 with PR CC2015.0 not working with Matrox 8.0 Reply with quote

Good morning,
I found that MXO2 LE will not work with Premiere CC 2015.2 with Windows 10 with Driver 8.0.0.15, if this is done a new installation.
Premiere sees nothing MXO2.
If you update your system is upgraded to Windows 7 (with MXO2 and Premiere) in Windows 10, it updates Premiere, everything works.
Now I had to do a clean install, and installing the new drivers do not bring any change to Premiere, like they were not there.
Excuse text was translated by an online translator.
Thank you
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Matrox_Support_Sam
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PostPosted: Fri Feb 05, 2016 9:30 am    Post subject: Reply with quote

Thank you for the update and this can help other users who may experience similar issue.
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Sam
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salpaio@tin.it
(MXO2 LE with MAX)




Joined: 04 Jul 2005
Posts: 6

PostPosted: Fri Feb 05, 2016 11:33 am    Post subject: Reply with quote

Being only Premiere does not work in the Suite, it is possible to obtain the location of the files of the Matrox driver in "Adobe Premiere Pro CC 2015" folder, so as to perform manual installation?
Because during installation may be wrong some folder
Thank you
Sorry for English, with translated text online translator.
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Matrox_Support_Sam
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Joined: 04 Jul 2005
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PostPosted: Fri Feb 05, 2016 12:04 pm    Post subject: Reply with quote

You can verify if the following files are located in these locations:

C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore\Matrox Video (4 prm files here)


C:\Program Files\Adobe\Adobe Premiere Pro CC 2015\Plug-ins\Common\Matrox Video (12 files here)

C:\Program Files\Adobe\Adobe Premiere Pro CC 2015\Plug-ins\en_US\Effect Presets (1 Matrox effect preset file)


C:\Program Files\Adobe\Adobe Premiere Pro CC 2015\Settings\Editing Modes (1 Matrox xml file here)

C:\Program Files\Adobe\Adobe Premiere Pro CC 2015\Settings\SequencePresets (MPEG-2 I-frame, Uncompressed 8-bit
and Uncompressed 10-bit folders here)
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Sam
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salpaio@tin.it
(MXO2 LE with MAX)




Joined: 04 Jul 2005
Posts: 6

PostPosted: Sun Feb 07, 2016 5:16 am    Post subject: Reply with quote

Grazie
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Matrox_Support_Sam
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PostPosted: Tue Feb 16, 2016 10:09 am    Post subject: Reply with quote

You are welcome. Please let us know if you need further assistance.
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Sam
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miavision
(MXO2 LE with MAX)




Joined: 04 Jul 2005
Posts: 1

PostPosted: Mon Aug 29, 2016 9:14 pm    Post subject: Cant find files Reply with quote

Would it be too much to ask for the names of the files in those folders?

I upgraded my system to win 10 and the latest adobe cloud version and matrox is not where to see it... I installed ver 8

Please!!
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Matrox_Support_Sam
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PostPosted: Tue Sep 06, 2016 9:18 am    Post subject: Reply with quote

Please see this link if you are running latest Adobe CC2015.3: http://forum.matrox.com/mxo/viewtopic.php?t=14597
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