Matrox MXO User Forum Forum Index

 
 FAQFAQ   SearchSearch         RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Mono audio files on export with Matrox 264 Blu-ray

 
Post new topic   Reply to topic    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with Adobe CC 2015 (Windows)
View previous topic :: View next topic  
Author Message
Emagine
(MXO2 LE with MAX)




Joined: 04 Jul 2005
Posts: 9

PostPosted: Thu Jun 16, 2016 8:03 am    Post subject: Mono audio files on export with Matrox 264 Blu-ray Reply with quote

I'm not sure if I'm missing something in the release notes or not, but when I do an export in either Premiere or Media encoder I get two separate files. One video .264 and one audio. But the audio is mono, even though the timeline is stereo and I'm using the Matrox blu-ray 1080 50i preset which has stereo selected in the settings.

How do I get stereo audio files out?
Back to top
View user's profile Send private message
Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6879

PostPosted: Thu Jun 16, 2016 10:29 am    Post subject: Reply with quote

We have reported this issue to Adobe as this started occurring with an Adobe CC2015.1 update. As a workaround, you can use AdobeCC2015.0 release for export to Matrox Blu-Ray in Stereo or using the native Adobe BluRay export in stereo.
_________________
Regards,
Sam
Matrox Video Technical Support
Back to top
View user's profile Send private message
Emagine
(MXO2 LE with MAX)




Joined: 04 Jul 2005
Posts: 9

PostPosted: Thu Jun 16, 2016 10:35 am    Post subject: Reply with quote

Many thanks for the quick reply Sam.

Keep us posted.

Stuart
Back to top
View user's profile Send private message
Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6879

PostPosted: Thu Jun 16, 2016 11:10 am    Post subject: Reply with quote

You are welcome.
_________________
Regards,
Sam
Matrox Video Technical Support
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with Adobe CC 2015 (Windows) All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

This board is protected by Phpbbantispam
Powered by phpBB © 2001, 2002 phpBB Group