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Post new topic   This topic is locked: you cannot edit posts or make replies.    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with Adobe CC 2015 (Mac)
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Rupert
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 22

PostPosted: Mon Nov 16, 2015 10:08 am    Post subject: Reply with quote

Hi Sam

I have ordered a new power supply: if this does not work I have the option to purchase a new MXO2 MiniMax without a new PCI card.
What would your thoughts be on this second potential purchase? Is there a test I/we can do with the new power supply to establish that the PCI Card is not the weak link?

Thank you...
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6881

PostPosted: Tue Nov 17, 2015 10:12 am    Post subject: Reply with quote

You can follow the hardware checklist above and verify the PCIe card is detected.

In previous posting, the pcie card was detected by the OS, so this is a good sign.

Are you running a laptop or desktop since you refer to a PCIe card, you can try changing PCIe slots to see if this works as well.
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Sam
Matrox Video Technical Support
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Rupert
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 22

PostPosted: Wed Nov 18, 2015 4:03 am    Post subject: Reply with quote

Hi there


I am running a desktop.
Received the new power adaptor and all functioning as normal.
Thank you for your patience and help.

Best
Rupert
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6881

PostPosted: Wed Nov 18, 2015 9:23 am    Post subject: Reply with quote

That is great news Rupert! Thanks for the update.

We will close this post but please feel free to let us know if you have any further issues.
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Sam
Matrox Video Technical Support
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