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Premiere CC 2014 doesnt detect my monitor - Matrox mxo2

 
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editormatrox
(MXO2)




Joined: 04 Jul 2005
Posts: 3

PostPosted: Mon Oct 12, 2015 6:20 am    Post subject: Premiere CC 2014 doesnt detect my monitor - Matrox mxo2 Reply with quote

Hello guys.

I have a Matrox mxo2 and Mac OS 10.8. I installed Premiere Pro CC 2014 and everything with the sound is ok but not with the video.
I have an extra monitor Flanders Scientific LM-2340W and Premiere Pro doesnt detect this device despite it is connected.

I go to Preferences - Playback, this monitor is not in the list of devices connected.
Can someone guide me to make work my monitor. Thank you very much in advance Very Happy

Regards! Smile
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Matrox_Support_Vlad
(MXO)




Joined: 04 Jul 2005
Posts: 805

PostPosted: Tue Oct 13, 2015 8:33 am    Post subject: Reply with quote

Please follow these steps regarding playback settings in Premier Pro.

- In Premiere Pro, choose Premiere Pro > Preferences > Audio Hardware, and make sure that a Matrox audio device is not selected for Adobe Desktop Audio (CC).
- Choose Premiere Pro > Preferences > Playback.
- In the Preferences dialog, select Matrox Player from the Audio Device list.
- Under Video Device, select Matrox Player, and then click Setup beside Matrox Player.
- Right click on Program Window in Premier Pro and make sure Playback and Paused Resolutions are set to Full.

For more detailed information on defining your playback settings please refer to User Guide Chapter 9, page 82-83.

http://webtest.matrox.com/video/media/pdf/support/mac/mxo2/doc/en_Matrox_MXO2_Installation_and_User_Guide_4_5_1.pdf
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Best regards,
Tech Support Vlad
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