Matrox MXO2 Mini with Max problem

[Vladymyr]

Hi all,

I start having a problem with my Matrox MXO2 Mini with Max unit.

When I turn the system (computer) off the red light on the MXO2 unit is still ON. This is never happened before. I have 2 machines with the MXO2 unit, and second unit red light is off when the system is off. And today the message pops on the screen [img] https://www.dropbox.com/s/y1yvgh9slhtp58y/Matrox%20Error.jpg?dl=0 [/img]

Does anybody experienced this and what does that means and where do I start to fix this problem?

I did not do any changes recently on my system.

If you have any suggestion on how to fix this problem, please let me know.

Thank you.

[Matrox_Support_Peter]

Hi Vladymyr,

As per our conversation. please let us know if this occurs again after having reconnected all the cables.
_________________
Regards,

Peter

Matrox Video Technical Support