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Multi-Cam Multi-Group won't play back immediately

 
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ainsophaur
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 47

PostPosted: Tue Jun 23, 2015 4:26 pm    Post subject: Multi-Cam Multi-Group won't play back immediately Reply with quote

Just upgraded to Avid MC 7.0.4.3 from 7.0.4. 1080p/23.98 Project. 2 Cameras. DNx115. USB 3.0 hard drive. Matrox Driver version 4.2.0.

When the multicam is loaded in the source monitor in "4-up" mode, I have to hit play multiple times before the footage actually plays. Sometimes I only have to hit play once. But usually, it will play 1 frame and stop. I have to do this a couple of times before it actually goes.

I confirmed this is a Matrox issue by disabling the hardware and just playing back using the software. No issues.

Reverted back to the 4.1.0 driver and it's still doing it.

Might have to go back to 7.0.4.
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Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6879

PostPosted: Fri Jun 26, 2015 2:17 pm    Post subject: Reply with quote

Can you confirm your system specs?
Can you confirm the MXO2 driver version and OS X version?

Have you verified with latest Avid MC 7.0.4.4 update?

Are you playing with Draft, or FULL quality modes?

Please detail your steps so we can verify the issue in house.
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Sam
Matrox Video Technical Support
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Matrox_Support_Sam
(Moderator)

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Joined: 04 Jul 2005
Posts: 6879

PostPosted: Mon Jun 29, 2015 1:45 pm    Post subject: Reply with quote

We have tested this same issue here and have not encountered your issue.

Did you uninstall and reinstall the MXO2 4.2 drivers once you updated the Avid software?
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Sam
Matrox Video Technical Support
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