Matrox MXO User Forum Forum Index

 
 FAQFAQ   SearchSearch         RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Premiere Pro CC and Matrox MXO2 Mini

 
Post new topic   Reply to topic    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with Adobe CC 2014 (Mac)
View previous topic :: View next topic  
Author Message
cham242
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 4

PostPosted: Wed Feb 11, 2015 11:18 am    Post subject: Premiere Pro CC and Matrox MXO2 Mini Reply with quote

Hi there,

I've had a Matrox MXO2 Mini running with FCP7 for many years and it's worked great. I've been using Premiere Pro CC 2014 for some time now, and just recently upgraded the matrox drivers to 4.2 in an attempt to get the matrox to work with Premiere on my Mac Pro with 12 gigs of ram running OX 10.8.5.

Premiere Pro now sees the matrox and displays the video, but the video runs very slowly while the audio plays fine. They are totally out of sync.

I've updated the firmware on the Matrox Mini as well. My Mac is a 2x2.8 GHZ Quad Core.

Any suggestions?

Thanks.

Bob
Back to top
View user's profile Send private message
Matrox_Support_Joe
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 3324

PostPosted: Wed Feb 11, 2015 11:24 am    Post subject: Reply with quote

Hi Bob,

What is the full version of Adobe Premiere?

Which Premiere sequence are you selecting for your project?

What are the properties of your video files? (resolution, frame rate, codec)

Is the Premiere playback quality set to 'Full'?

If you enable the dropped frames indicator, does the LED remain green or do you drop frames during playback?
_________________
Regards,
Joe
Matrox Video Technical Support
Back to top
View user's profile Send private message
cham242
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 4

PostPosted: Wed Feb 11, 2015 11:41 am    Post subject: Reply with quote

Hi Joe,

Thanks for the quick response.

I'm running Premiere Pro 1014.2. The sequence was AVCHD 1080p 5994. Playback set to full. Frames are being dropped during playback.

After further investigation, I think if I playback a 720 sequence, then everything stays in sync. My external monitor is an older one, only capable of 720. The 1080 image shows up just fine though, but plays slower. Could that be the problem? I just need a 1920x1080 external monitor?

Also, I've checked my FCP7 software and it now no longer shows the matrox output options. Can I no longer use FPC and the matrox together after upgrading the drivers?

Thanks so much!

Bob
Back to top
View user's profile Send private message
Matrox_Support_Joe
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 3324

PostPosted: Wed Feb 11, 2015 11:56 am    Post subject: Reply with quote

Try to playback your 1920x1080 sequence after having changed the Video Output setting (in the Matrox preferences application) from 'follow application' to '720p'. This will allow the MXO2 to downscale the video from 1920x1080 to 1280x720; which should work properly with your monitor.

FCP7 requires a different (quicktime-based) driver. So I would recommended to setup multiple boot partitions on your hard drive. To do so, please refer to this guideline:

1. Create an extra boot partition on your hard drive.
Instructional video: http://www.youtube.com/watch?v=bea0iNuP5yE

2. Install MAC OSX 10.8.5 on the new partition.

3. Setup your partitions as follows:

    - Boot 1 (existing partition): 10.8.5 / FCP 7.0.3 / Matrox 2.6.1.0001

    - Boot 2 (new partition): 10.8.5 / Adobe CC / Matrox 4.2.0.0006

4. To choose which partition to boot from, hold the 'Alt/Option' key on your MAC when you hear the MAC boot-up sound at startup.

Note: These 2 Matrox software versions share the same firmware. Therefore, there will be no need to update the firmware when switching between partitions.
_________________
Regards,
Joe
Matrox Video Technical Support
Back to top
View user's profile Send private message
cham242
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 4

PostPosted: Wed Feb 11, 2015 12:19 pm    Post subject: Reply with quote

Thanks Joe. I don't seem to have a Matrox Preference application, though that sounds familiar like I might have once had it... Right now, after uninstalling the older version and updating to the 4.2 version, I have the Firmware Update, the Utilities Uninstaller, and the Matrox Vetura Capture applications...

Thoughts?

Bob
Back to top
View user's profile Send private message
Matrox_Support_Joe
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 3324

PostPosted: Wed Feb 11, 2015 12:21 pm    Post subject: Reply with quote

The Matrox Preferences (Utilities) application is found under your MAC System Preferences (green icon at the bottom).
_________________
Regards,
Joe
Matrox Video Technical Support
Back to top
View user's profile Send private message
cham242
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 4

PostPosted: Wed Feb 11, 2015 12:45 pm    Post subject: Reply with quote

Of course. I knew that... Thanks.

Anyway, I did that, but the 1920 sequence still plays back very slowly, while the audio plays fine... This doesn't seem to be happening in the 720 sequence though.... Any other thoughts?
Back to top
View user's profile Send private message
Matrox_Support_Joe
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 3324

PostPosted: Wed Feb 11, 2015 1:37 pm    Post subject: Reply with quote

Does it behave the same way with different codec footage or only with the AVCHD footage?

One thing you can try is to do a capture using the MXO2 and then import the clip into a new sequence.
_________________
Regards,
Joe
Matrox Video Technical Support
Back to top
View user's profile Send private message
Matrox_Support_Joe
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 3324

PostPosted: Wed Feb 11, 2015 1:38 pm    Post subject: Reply with quote

Also, do you currently have or did you already install a different version of Adobe CS in this installation of MAC OSX?
_________________
Regards,
Joe
Matrox Video Technical Support
Back to top
View user's profile Send private message
autumn
(MXO)




Joined: 04 Jul 2005
Posts: 764

PostPosted: Wed Feb 11, 2015 4:32 pm    Post subject: Reply with quote

If using 1080p60, I don't believe that is supported by Matrox

Jeff
Back to top
View user's profile Send private message
Matrox_Support_Joe
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 3324

PostPosted: Wed Feb 11, 2015 4:55 pm    Post subject: Reply with quote

Here is the list of supported output formats: http://www.matrox.com/video/media/pdf/support/mac/mxo2/doc/en_Matrox_MXO2_Installation_and_User_Guide_4_2.pdf
-See pages 182-184

Can you work in a 1080p 30 sequence? If so, you'd still need to use a supported monitor. Otherwise, you can continue to downscale to 720p for this particular project.

Thanks Jeff; your help is always genuinely appreciated.
_________________
Regards,
Joe
Matrox Video Technical Support
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with Adobe CC 2014 (Mac) All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

This board is protected by Phpbbantispam
Powered by phpBB © 2001, 2002 phpBB Group