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Matrox Stops with Mavericks Install

 
Post new topic   This topic is locked: you cannot edit posts or make replies.    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with Avid Media Composer Family (Mac)
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Martinnel
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 44

PostPosted: Fri Nov 07, 2014 12:19 am    Post subject: Matrox Stops with Mavericks Install Reply with quote

I have a Matrox Mini installed on A MacPro dual 2.26 Quad-Core running Media Composer 7.0.4. It was working fine until I updated from OS X.8.5 to OS X.9.5. Now I have no display on my HDMI monitor.

I'm not sure where I should start looking. I do notice that Full Screen Playback is available. I know it shouldn't be if the Matrox is engaged.

Any suggestions?

Martin
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Matrox_Support_Vlad
(MXO)




Joined: 04 Jul 2005
Posts: 805

PostPosted: Fri Nov 07, 2014 9:09 am    Post subject: Reply with quote

Hi Martin,

- What Matrox driver version have you installed?
- The OS X update was done with Matrox driver on the system?

If yes, please uninstall existing driver using Matrox Uninstaller, re-download and re-install driver version 4.2.0.0006 compatible with OS X Mavericks which supports Avid MC 7.0.4.

http://www.matrox.com/video/en/support/downloads/
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Best regards,
Tech Support Vlad
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Martinnel
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 44

PostPosted: Fri Nov 07, 2014 9:22 am    Post subject: Reply with quote

I have 4.2.0.0006 installed and it was running 7.0.4 successfully before the OS update. I will try running the uninstaller, re-download and re-install this weekend though.

Thanks,
Martin
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Matrox_Support_Vlad
(MXO)




Joined: 04 Jul 2005
Posts: 805

PostPosted: Fri Nov 07, 2014 9:24 am    Post subject: Reply with quote

Yes, try uninstalling and re-installing the driver and let us know if problem persists.
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Tech Support Vlad
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