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Sudden and Unexpected "Blue Screen of Death"

 
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kevinzimmerman
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 1

PostPosted: Tue Apr 22, 2014 5:30 pm    Post subject: Sudden and Unexpected "Blue Screen of Death" Reply with quote

I was loading via component & analog audio, into Media Composer 7.0.3, via my Matrox MXO2 Mini, with no problems. When I went to capture another clip, the video output of the Matrox is a solid blue screen. Audio seems unaffected.

I have checked Media Composer, Premiere, and Vetura Capture. All have the same issue. I have power cycled all relevant hardware.

Thoughts?
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Matrox_Support_Vic
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 553

PostPosted: Wed Apr 23, 2014 9:51 am    Post subject: Reply with quote

Hi kevinzimmerman,

Can you please let us know which operating system you have and which Matrox driver is on you machine?

For Mac OS 10.7.5 +, our 4.1 driver should be installed.

Please make sure the settings is correctly set for component input (red green blue), and not HDMI for example.

How exactly is your MXO2 output connected?

What is the video source you are trying to capture? SD/HD?

Regards

Vic
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