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Email notification of new drivers?

 
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David Eaks
(MXO2)




Joined: 04 Jul 2005
Posts: 5

PostPosted: Fri Mar 29, 2013 12:21 am    Post subject: Email notification of new drivers? Reply with quote

Is there a way to get email notifications when new software versions are available?

Specifically interested in MXO2 and CompressHD Family for FCPX/Compressor.
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Matrox_Presales
(Moderator)




Joined: 04 Jul 2005
Posts: 882

PostPosted: Tue Apr 02, 2013 10:13 am    Post subject: Reply with quote

Hello David and thank you for your interest in Matrox products. When you register your device which you did you are automatically notified of any MXO2 release and news unless you unsubscribe. I will use you AOL email unless you tell me differently.

regards,

JD
Customer Care
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David Eaks
(MXO2)




Joined: 04 Jul 2005
Posts: 5

PostPosted: Mon May 20, 2013 11:49 am    Post subject: Reply with quote

Thank you for the reply. I don't remember unsubscribing, but I have not been receiving emails announcing new software versions.

I would like to receive notification at a different email address. Can I sign up myself, or do I need to have you do it for me?
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Matrox_Presales
(Moderator)




Joined: 04 Jul 2005
Posts: 882

PostPosted: Tue May 21, 2013 9:39 am    Post subject: Reply with quote

Hi David, You have selected the option to receive news updates about Matrox products and events. Please log in to your User Profile and make sure your email is correct and if it is, then please double check that Matrox emails are not ending up in your email's junk folder...

Thanks,
BC
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David Eaks
(MXO2)




Joined: 04 Jul 2005
Posts: 5

PostPosted: Tue May 21, 2013 7:31 pm    Post subject: Reply with quote

I do receive the Matrox Product announcement and news emails at my aol account.

What I am asking for is notifications when updated Driver versions are available for download on the support page. I am specifically interested in MXO2 Family and new driver versions for FCPX and Compressor.
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Matrox_Presales
(Moderator)




Joined: 04 Jul 2005
Posts: 882

PostPosted: Fri May 24, 2013 9:48 am    Post subject: Reply with quote

we always send out a message to our registered users advising them of new drivers, as they become available. I checked your name and it looks like you've unsubscribed from the list...Please note that I just re-subscribed you again...

Thanks,
BC
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