Matrox MXO User Forum Forum Index

 
 FAQFAQ   SearchSearch         RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Preview window corruption with NVIDIA drivers

 
Post new topic   This topic is locked: you cannot edit posts or make replies.    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)
View previous topic :: View next topic  
Author Message
Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6879

PostPosted: Wed Oct 26, 2011 4:50 pm    Post subject: Preview window corruption with NVIDIA drivers Reply with quote

To all MXO2 users,

You may experience corrupted video in the preview window of Matrox A/V Tools, the Matrox MAX H.264 Capture application, and Adobe CS5.5 applications when using MXO2 with NVIDIA GeForce GTX (driver version 285.62) or NVIDIA Quadro ( driver version 285.58 ) display cards. This issue pertains to the preview only, and does not affect the exported file or MXO2 output. To resolve this issue, install a previous driver version for your NVIDIA display card, such as 280.26/266.58 for GeForce GTX, or 276.14/275.89 for NVIDIA Quadro.

Please note that Matrox is aware of this incompatibility issue with NVIDIA GeForce GTX (driver version 285.62) and NVIDIA Quadro ( driver version 285.58 ) and we are currently investigating the issue with NVIDIA and hope to have an update or solution in the near future.

We apologize for the inconvenience.

Best Regards,
Matrox Technical Support
Back to top
View user's profile Send private message
Matrox_Support_Sam
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 6879

PostPosted: Thu Mar 07, 2013 9:18 am    Post subject: Reply with quote

Update: This issue has been resolved with Mtx.utils 6.1.0.100 release for use with Adobe CS5.5 (Premiere 5.5.2). You can find the release available through our downloads: http://www.matrox.com/video/en/support/downloads/
_________________
Regards,
Sam
Matrox Video Technical Support
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   This topic is locked: you cannot edit posts or make replies.    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows) All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

This board is protected by Phpbbantispam
Powered by phpBB © 2001, 2002 phpBB Group