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Lost Composite => S-Video Adapter

 
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Mahavishnu
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 2

PostPosted: Tue Jan 10, 2012 6:12 am    Post subject: Lost Composite => S-Video Adapter Reply with quote

Hello Matrox-Support-Team,

unfortunately I lost the Composite => S-Video Adapters packaged with my Matrox Mini, so I cannot grab S-Video-Sources anymore.

Is there a possibility to buy these adapters seperately? Are these standard adapters which can be bought in some other place or is it a specialized matrox product?

Kind regards and thanks for your answer
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Matrox_Presales
(Moderator)




Joined: 04 Jul 2005
Posts: 882

PostPosted: Tue Jan 10, 2012 10:36 am    Post subject: Reply with quote

Hello,

The Composite to S-video cable is proprietary to Matrox. I notified our European Sales Offices to contact you regarding how you could purchase such an item.

Best regards,
BC
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Mahavishnu
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 2

PostPosted: Thu Jan 19, 2012 8:36 am    Post subject: Reply with quote

Hey, thanks for your fast response.

Unfortunately I didn't receive an answer from the European Sales Offices yet.
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Matrox_Presales
(Moderator)




Joined: 04 Jul 2005
Posts: 882

PostPosted: Thu Jan 19, 2012 11:51 am    Post subject: Reply with quote

I'll follow up and request for someone to call you back...In the meantime, perhaps you can contact a local / authorized MXO2 Dealer to see if they have this item in stock. (Please check this pager for a list of dealers).


Thanks for your continued support and patience in this matter,

Best regards,
B.C.
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