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Clearing Adobe Preferences

 
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Matrox_Support_Sam
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Joined: 04 Jul 2005
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PostPosted: Thu Oct 13, 2011 9:21 am    Post subject: Clearing Adobe Preferences Reply with quote

Hi,

If you encounter missing Matrox sequence, effect, capture presets or a loss of Matrox settings or functionality within Premiere, please try clearing the Adobe preferences by just holding down the Control+Alt+Shift keys immediately after you launch Premiere from the Start menu program. If that does not work, please try holding down the Shift key only while launching Premiere.
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Sam
Matrox Video Technical Support
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