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Mini - no video output

 
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thowi
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 6

PostPosted: Thu Jun 30, 2011 8:21 pm    Post subject: Mini - no video output Reply with quote

Hi,

just purchased the mxo2 mini, but I can't see any video on my screen.

- Firmware was updated on first install.
- Latest drivers installed (2.2.3.0043).
- System profiler shows "other multimedia" in the second PCI slot as supposed to
- Avid MC shows MXO instead of 1394. Audio output from Avid is fine. Screen is black
- Matrox Vetura Playback: Audio is fine, screen is black

Monitor is connected through HDMI (to be more precise: an adapter cable HDMI->DVI; Monitor is a computer monitor).

Mac Pro 2x 2.26GHz Quad Core (Nehalem)
24GB RAM
Mac OS X 10.6.7
Avid MC 5.5.2.1
PCI Slots:
1. Nvidia GeForce GT120
2. MXO2 Mini
3. 2 eSATA connections ("RAID Controler")

Any ideas how to get the video output running?

Many thanks!
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Matrox_Support_Joe
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 3323

PostPosted: Tue Jul 05, 2011 3:32 pm    Post subject: Reply with quote

Going through HDMI-DVI converters is not supported. We recommend using a direct connection HDMI-to-HDMI. Please verify that any monitor you aquire will support the resolutions and frame that you are outputting from the MXO2. 1:1 pixel mapping support is also recommended.
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Joe
Matrox Video Technical Support
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thowi
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 6

PostPosted: Fri Jul 08, 2011 5:09 am    Post subject: Reply with quote

Matrox_Support_Joe wrote:
Going through HDMI-DVI converters is not supported.
that's what I've found out, too... in the meantime.
Bummer! Kind of contradicts the concept of an "affordable" monitoring solution. And you can't use nice displays such like the Eizos with hardware calibration (for instance my CG241W)... although they can switch 50Hz/60Hz according to incoming signal.
Instead you have to buy a less good display (FX2431 or so) or a $$$$ broadcast monitor.
Okay fine, so be it... the FX2431 is at least not bad.

One more question: when the Mini is running and I've finished working with Avid but don't want to shut down the computer ... can I easily just shut down the Mini at any time (by switching off the power supply)? Or do I have to shut down the computer, disconnect the Mini and restart the computer?
Thanks in advance!
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Matrox_Support_Joe
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Posts: 3323

PostPosted: Fri Jul 08, 2011 3:47 pm    Post subject: Reply with quote

You can just power off the Mini anytime. When you need it again, plug it back in, it should get detected automatically. If it does not, simply restart the MAC with the MXO2 powered ON.
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Joe
Matrox Video Technical Support
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thowi
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 6

PostPosted: Fri Jul 08, 2011 5:45 pm    Post subject: Reply with quote

thanks!
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thowi
(MXO2 Mini)




Joined: 04 Jul 2005
Posts: 6

PostPosted: Sat Jul 09, 2011 6:19 am    Post subject: Reply with quote

Matrox_Support_Joe wrote:
You can just power off the Mini anytime.
that works fine... doesn't seem to make any problems.
Quote:
When you need it again, plug it back in, it should get detected automatically.
I've tried this and it chrashed my computer Shocked
When I rebooted the Mini no software application was running. I then first launched "Matrox Vetura Playback" and the computer crashed immediately.
So obviously it's better to first shut down the computer and then start the Mini together with the computer.
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Matrox_Support_Joe
(Moderator)

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Joined: 04 Jul 2005
Posts: 3323

PostPosted: Mon Jul 11, 2011 1:16 pm    Post subject: Reply with quote

thowi wrote:
Matrox_Support_Joe wrote:
You can just power off the Mini anytime.
that works fine... doesn't seem to make any problems.
Quote:
When you need it again, plug it back in, it should get detected automatically.
I've tried this and it chrashed my computer Shocked
When I rebooted the Mini no software application was running. I then first launched "Matrox Vetura Playback" and the computer crashed immediately.
So obviously it's better to first shut down the computer and then start the Mini together with the computer.


Thanks for the feedback. The behavior could vary from system to system so yes, it's a much better idea to first power down the mac and the start it after powering up the Mini.
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Joe
Matrox Video Technical Support
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