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No Power Light --

 
Post new topic   Reply to topic    Matrox MXO User Forum Forum Index -> MXO2 Family and Mojito MAX with Avid Media Composer Family (Mac)
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AVIDDVEDITOR
(MXO2 Mini with MAX)




Joined: 04 Jul 2005
Posts: 1

PostPosted: Mon May 16, 2011 1:53 pm    Post subject: No Power Light -- Reply with quote

Digged through all the FAQ's and user forum for any suggestions but I've tried my Matrox MXO2 Mini on two seperate systems (Mac Pro and a Mac Book Pro) and can't see any power indicator on the box.

I've checked to see if the Mac can see the hardware at all and it doesn't show up.

I really think its the power supply. I've had the unit since October of last year and haven't used it for months until recently.

Where can I go to obtain warranty information and return? Was trying to avoid a phone call.

Please help!

Thanks!
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Matrox_Support_Joe
(Moderator)

Site Admin


Joined: 04 Jul 2005
Posts: 3323

PostPosted: Fri May 20, 2011 11:28 am    Post subject: Reply with quote

Hi, sorry for the late reply. I see that the RMA has already been processed. Please feel free to contact us if you have any questions after receiving your replacement unit.
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Regards,
Joe
Matrox Video Technical Support
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