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Avid Media Composer 5 with Mojo and MXO2 Mini compatibility

 
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Matrox_Support_Sam
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Joined: 04 Jul 2005
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PostPosted: Tue Jul 13, 2010 4:15 pm    Post subject: Avid Media Composer 5 with Mojo and MXO2 Mini compatibility Reply with quote

Dear customer,

It has been recently brought to our attention that customers who use Avid Media Composer 5 may experience a compatibility issue when the Avid Mojo and the Matrox MXO2 mini are connected to the system/laptop at the same time. The issue is that Media Composer does not detect the MXO2 mini when the Mojo unit is also connected to the system. We have brought this issue to Avid's attention and will advise you as soon as we have additional information.

For the moment, if you need to use both units we recommend that you only use one unit at a time, disconnecting the other unit from the system/laptop when not in use.

Regards,

Matrox Video Technical Support
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Matrox_Support_Sam
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Site Admin


Joined: 04 Jul 2005
Posts: 6879

PostPosted: Mon Jul 19, 2010 9:05 am    Post subject: Reply with quote

Update:

For more information on this issue, please see the following Avid support links below:
http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=369771&Hilite=369771
http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=366347&Hilite=366347 (Option 11 under the General tab of the FAQ)
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Regards,
Sam
Matrox Video Technical Support
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