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Matrox MXO User Forum Forum Index
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  Topic: Mojito Max - The Capture stops unexpectedly
Matrox_Support_Vlad

Replies: 2
Views: 3074

PostForum: MXO2 Family and Mojito MAX with Adobe CC 2014 (Windows)   Posted: Fri Apr 29, 2016 8:22 am   Subject: Mojito Max - The Capture stops unexpectedly
Client is using AMD Opteron systems which are not validated for Matrox Mojito card. It seems some sort of incompatibility issue as we have ran capture test for two days straight without encountering a ...
  Topic: Novice in need of some MXO2 mini MAX installation help/advi
Matrox_Support_Vlad

Replies: 8
Views: 4908

PostForum: MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)   Posted: Thu Apr 28, 2016 7:18 am   Subject: Novice in need of some MXO2 mini MAX installation help/advi
Hi Brian,

What OS X version you are running?
  Topic: Novice in need of some MXO2 mini MAX installation help/advi
Matrox_Support_Vlad

Replies: 8
Views: 4908

PostForum: MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)   Posted: Tue Apr 26, 2016 8:11 am   Subject: Novice in need of some MXO2 mini MAX installation help/advi
Hi Brian,

To avoid having dropped frames during the capture enable "Capture unstable video signal" feature in Apple menu > System Preferences > Matrox Utils > A/V Input. By enabl ...
  Topic: Matrox mini max and OS X El Capitan compatibility
Matrox_Support_Vlad

Replies: 5
Views: 3907

PostForum: MXO2 Family and Mojito MAX with Adobe CC 2015 (Mac)   Posted: Mon Apr 25, 2016 2:11 pm   Subject: Matrox mini max and OS X El Capitan compatibility
At this point it is unlikely that we will produce a driver to support El Capitan. The support for the MXO2 Family products will be provided up to OS X Yosemite and no further.
  Topic: Novice in need of some MXO2 mini MAX installation help/advi
Matrox_Support_Vlad

Replies: 8
Views: 4908

PostForum: MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)   Posted: Fri Apr 22, 2016 8:17 am   Subject: Novice in need of some MXO2 mini MAX installation help/advi
Hi Brian,

Before you start capturing you need to configure the A/V input section of the Matrox preferences. Set appropriate input according to the physical connection to device you are capturing fr ...
  Topic: Novice in need of some MXO2 mini MAX installation help/advi
Matrox_Support_Vlad

Replies: 8
Views: 4908

PostForum: MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)   Posted: Thu Apr 21, 2016 9:14 am   Subject: Novice in need of some MXO2 mini MAX installation help/advi
Hi there,

As a first step you might consider referring to User Guide and getting more familiar with unit functionality, system requirements and supported OS X and applications. Here is the link:
...
  Topic: Need Yosemite DL to make AdobeCC2015 work
Matrox_Support_Vlad

Replies: 1
Views: 1842

PostForum: MXO2 Family and Mojito MAX with Adobe CC 2015 (Mac)   Posted: Mon Apr 04, 2016 7:51 am   Subject: Need Yosemite DL to make AdobeCC2015 work
The Matrox utils 4.6.0.0006 compatible with OS X Yosemite only that supports Adobe CC2015 can be downloaded here: http://www.matrox.com/video/en/support/downloads/. Uninstall existing MXO2 driver perf ...
  Topic: MXO2 Mini won't link camera to Wirecast 6
Matrox_Support_Vlad

Replies: 9
Views: 4679

PostForum: MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)   Posted: Fri Mar 25, 2016 7:35 am   Subject: MXO2 Mini won't link camera to Wirecast 6
Hi Marty,

That is a good news! Glad you were able to find solution and get Wirecast up and running. We will lock this case but please feel free to start a new post for any new issues you may find.
  Topic: MXO2 Mini won't link camera to Wirecast 6
Matrox_Support_Vlad

Replies: 9
Views: 4679

PostForum: MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)   Posted: Wed Mar 23, 2016 7:17 am   Subject: MXO2 Mini won't link camera to Wirecast 6
Hi Marty,

Sorry for late response. If resetting Wirecast preferences didn't fix the issue the only thing I can suggest is reinstalling the MXO2 driver.
  Topic: MXO2 Mini won't link camera to Wirecast 6
Matrox_Support_Vlad

Replies: 9
Views: 4679

PostForum: MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)   Posted: Tue Mar 22, 2016 10:57 am   Subject: MXO2 Mini won't link camera to Wirecast 6
If the issue you have encountered is this "Matrox video shot is green and Show Sources drop down menu is grayed out" try to Reset Preferences in Wirecast by following the procedure below.
...
  Topic: MXO2 Mini won't link camera to Wirecast 6
Matrox_Support_Vlad

Replies: 9
Views: 4679

PostForum: MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)   Posted: Tue Mar 22, 2016 10:46 am   Subject: MXO2 Mini won't link camera to Wirecast 6
Hi Marty,

We do not have official driver compatible with OS X El Capitan that supports Telestream Wirecast 6. It is very unlikely that we will produce a driver to support El Capitan! We will mainta ...
  Topic: MXO2 Mini won't link camera to Wirecast 6
Matrox_Support_Vlad

Replies: 9
Views: 4679

PostForum: MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)   Posted: Mon Mar 21, 2016 8:15 am   Subject: MXO2 Mini won't link camera to Wirecast 6
Hi Martin,

Please note we do not have MXO2 driver compatible with OS X El Capitan as we announce we do not have a plan supporting neither El Capitan nor Windows 10, posted here: http://forum.matrox ...
  Topic: Cant record for longer than 1-2 minutes since 10.10.5
Matrox_Support_Vlad

Replies: 20
Views: 8009

PostForum: MXO2 Family and Mojito MAX with Adobe CC 2015 (Mac)   Posted: Wed Mar 09, 2016 10:52 am   Subject: Cant record for longer than 1-2 minutes since 10.10.5
The Apple ProRes 422 HQ is more demanding codec then either Apple ProRes 422 or MPEG 2 I-frame. The bit rate for Apple ProRes 422 is targeted at 145 Mbps while high quality (HQ) is targeted at 220 Mbp ...
  Topic: Cant record for longer than 1-2 minutes since 10.10.5
Matrox_Support_Vlad

Replies: 20
Views: 8009

PostForum: MXO2 Family and Mojito MAX with Adobe CC 2015 (Mac)   Posted: Mon Mar 07, 2016 11:08 am   Subject: Cant record for longer than 1-2 minutes since 10.10.5
Please note we weren't able to repro this issue in house. As the outcome on the previous thread, user was supposed to roll back to OS X 10.10.3 whereby he didn't encounter the issue.
  Topic: Setup unable to register 1 or more DLLs.
Matrox_Support_Vlad

Replies: 11
Views: 5091

PostForum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Fri Mar 04, 2016 12:45 pm   Subject: Setup unable to register 1 or more DLLs.
Glad to hear your issue is resolved. We will lock this case but please start a new post for any new issues you encounter.
 
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