FAQ   Search         Register   Profile   Log in to check your private messages   Log in  Search found 6903 matches Matrox MXO User Forum Forum Index Author Message   Topic: Will my MXO2LE work with Mac OS 10.13? Matrox_Support_Sam Replies: 1 Views: 8 Forum: MXO2 Family and Mojito MAX with FCP X and Compressor (Mac)   Posted: Tue Oct 15, 2019 1:44 pm   Subject: Will my MXO2LE work with Mac OS 10.13? Please note we do not support OS 10.13 and the MXO2 will not work under this setup. Please note we do not have future drivers planned for OS 10.13 support. http://forum.matrox.com/mxo/viewtopic.ph ...   Topic: Statutory Holiday - October 14th, 2019 Matrox_Support_Sam Replies: 0 Views: 10 Forum: Announcements   Posted: Fri Oct 11, 2019 10:01 am   Subject: Statutory Holiday - October 14th, 2019 Dear customers, We would like to inform you that on Monday, October 14th 2019, our Technical Support and Customer Care departments will be closed due to statutory holiday. We will resume normal bu ...   Topic: New user - seeking guidance Matrox_Support_Sam Replies: 3 Views: 154 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Wed Aug 14, 2019 8:05 am   Subject: New user - seeking guidance No problem, we are available from Monday to Friday from 9am to 5pm (EST).   Topic: MAX H.264 Capture application is crashing Matrox_Support_Sam Replies: 13 Views: 334 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Fri Aug 09, 2019 12:55 pm   Subject: MAX H.264 Capture application is crashing Please let us know your results after trying on another computer system.   Topic: MAX H.264 Capture application is crashing Matrox_Support_Sam Replies: 13 Views: 334 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Thu Aug 08, 2019 1:33 pm   Subject: MAX H.264 Capture application is crashing Hi Ken, In the meanwhile before our remote session, you mentioned this used to work under same OS and Matrox drivers. Do you know what changed on the system? Any recent Windows updates? Was there a ...   Topic: MAX H.264 Capture application is crashing Matrox_Support_Sam Replies: 13 Views: 334 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Thu Aug 08, 2019 1:22 pm   Subject: MAX H.264 Capture application is crashing No problem!   Topic: MAX H.264 Capture application is crashing Matrox_Support_Sam Replies: 13 Views: 334 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Thu Aug 08, 2019 1:10 pm   Subject: MAX H.264 Capture application is crashing Our tech support hours are from 9am to 5pm EST. So tomorrow morning would be fine at 11am EST? Please email us when you are ready. Our technician will be able to remotely login.   Topic: MAX H.264 Capture application is crashing Matrox_Support_Sam Replies: 13 Views: 334 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Thu Aug 08, 2019 12:46 pm   Subject: MAX H.264 Capture application is crashing Hi Ken, Is it possible to login to the system to perform a remote session? Please send your email to mxosupport@matrox.com. You can also try setting User Account Control Settings (UAC) to Nev ...   Topic: MAX H.264 Capture application is crashing Matrox_Support_Sam Replies: 13 Views: 334 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Thu Aug 08, 2019 8:01 am   Subject: MAX H.264 Capture application is crashing Hi Ken, Thanks for the update. Please let us know the information in X-info is detected for Hardware. What is the application being used with MXO2 besides the MAX Capture app? Premiere? Pleas ...   Topic: New user - seeking guidance Matrox_Support_Sam Replies: 3 Views: 154 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Wed Aug 07, 2019 1:36 pm   Subject: New user - seeking guidance Hi trumc43, With the MXO2, you do not need to update the Matrox cable or card to record in HD. You will however, need to set the settings in your capture utility or Premiere, depending on the workf ...   Topic: MAX H.264 Capture application is crashing Matrox_Support_Sam Replies: 13 Views: 334 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Wed Aug 07, 2019 1:19 pm   Subject: MAX H.264 Capture application is crashing Hi, Sorry for the delayed response.Can you verify that the Matrox hardware is being detected in X-info tab? The X-info is located on bottom right hand corner of taskbar with a green M icon. You ...   Topic: Matrox MXO2 audio missing on HDMI output with 1080p25 CS6 Matrox_Support_Sam Replies: 1 Views: 1271 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Thu May 09, 2019 8:57 am   Subject: Matrox MXO2 audio missing on HDMI output with 1080p25 CS6 Have you tried running the latest Mtx.utils 8.0 drivers?   Topic: Opening export window needs to much time, need help please Matrox_Support_Sam Replies: 3 Views: 531 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Fri Apr 12, 2019 10:09 am   Subject: Opening export window needs to much time, need help please You're welcome and glad to hear its working!   Topic: Opening export window needs to much time, need help please Matrox_Support_Sam Replies: 3 Views: 531 Forum: MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)   Posted: Fri Apr 12, 2019 9:03 am   Subject: Opening export window needs to much time, need help please Hi Alex, Please see this Known Issues and workaround post here: http://forum.matrox.com/mxo/viewtopic.php?t=5352   Topic: Older MacBook Pro system suddenly not finding MX02 hardware Matrox_Support_Sam Replies: 3 Views: 2553 Forum: MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)   Posted: Tue Aug 15, 2017 12:43 pm   Subject: Older MacBook Pro system suddenly not finding MX02 hardware Great to hear!   Page 1 of 461 Goto page 1, 2, 3 ... 459, 460, 461  Next All times are GMT - 5 Hours Jump to: Select a forum Customer Care----------------AnnouncementsSupported Third-Party ApplicationsPre-Purchase for Matrox MXO2, MXO2 LE and MXO2 RackPre-Purchase for Matrox MXO2 MiniPre-Purchase for Matrox Mojito MAXPre-Purchase for Matrox MXO2 DockPre-Purchase for Matrox Mojito 4K [MAC OS] Technical Support----------------Known Issues and Solutions (READ ONLY)MXOMXO2 DockMXO2 Family and Mojito MAX with Adobe CC 2015 (Mac)MXO2 Family and Mojito MAX with Adobe CC 2014 (Mac)MXO2 Family and Mojito MAX with previous versions of Adobe (Mac)MXO2 Family and Mojito MAX with Avid Media Composer Family (Mac)MXO2 Family and Mojito MAX with Final Cut Studio & QuickTime based software (Mac)MXO2 Family and Mojito MAX with FCP X and Compressor (Mac) [WINDOWS PC] Technical Support----------------Known Issues and Solutions (READ ONLY)MXO2 Family and Mojito MAX with Telestream Wirecast (Windows)MXO2 Family and Mojito MAX with Adobe CC 2015 (Windows)MXO2 Family and Mojito MAX with Adobe CC 2014 (Windows)MXO2 Family and Mojito MAX with previous versions of Adobe & other supported software (Windows)MXO2 Family and Mojito MAX with Avid Media Composer Family (Windows)Mojito 4K with Adobe CC (Windows) Learning----------------General DiscussionsProduct Feature EnhancementsUser Testimonials  This board is protected by Phpbbantispam Powered by phpBB © 2001, 2002 phpBB Group